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Thread: Microsoft MS DTV-DVD no longer works for me

  1. #21
    Join Date
    Jun 2009
    Location
    Wellington New Zealand
    Posts
    83
    I guess Iím saying nothing new as my NPVR has stopped working as well.
    I still get EPG updates and still can set to record.
    However recordings do record BUT canít be played back even going native!
    However downloaded files donít play either!
    Can I assume this is a total outage caused by MS

  2. #22
    Join Date
    Nov 2003
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    NextPVR HQ, Wellington, New Zealand
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    Quote Originally Posted by Fredo View Post
    I guess I’m saying nothing new as my NPVR has stopped working as well.
    I still get EPG updates and still can set to record.
    However recordings do record BUT can’t be played back even going native!
    However downloaded files don’t play either!
    Can I assume this is a total outage caused by MS
    Your options at this stage are:

    1) configure the app to use a different decoder
    2) or uninstall KB4013429 and block updates
    3) or restore an older version of "C:\Windows\SysWOW64\CompPkgSup.dll"
    4) or wait for Microsoft to fix the decoder.

    It's not ideal, but at least there are options...

  3. #23
    Join Date
    Jul 2005
    Location
    HK - Pal I
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    Quote Originally Posted by sub View Post
    Your options at this stage are:

    1) configure the app to use a different decoder
    2) or uninstall KB4013429 and block updates
    3) or restore an older version of "C:\Windows\SysWOW64\CompPkgSup.dll"
    4) or wait for Microsoft to fix the decoder.

    It's not ideal, but at least there are options...
    I'm a bit curious about the path for (3)?
    My Event Log says it is in C:\Windows\System32\CompPkgSup.DLL
    But it is actually in BOTH? Do I replace Both?

    Code:
    Log Name:      Application
    Source:        Application Error
    Date:          18/03/2017 11:13:08 AM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      smurfpc
    Description:
    Faulting application name: NextPVR.exe, version: 1.0.0.0, time stamp: 0x582e9cd0
    Faulting module name: CompPkgSup.DLL, version: 10.0.14393.953, time stamp: 0x58ba5a1f
    Exception code: 0xc0000005
    Fault offset: 0x0000346b
    Faulting process id: 0x19d0
    Faulting application start time: 0x01d29f9586f4dee5
    Faulting application path: C:\Program Files (x86)\NPVR\NextPVR.exe
    Faulting module path: C:\Windows\System32\CompPkgSup.DLL
    Report Id: 98fb104d-c036-4647-8203-92e4fbb0932f
    Faulting package full name: 
    Faulting package-relative application ID: 
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2017-03-18T03:13:08.611654200Z" />
        <EventRecordID>21190</EventRecordID>
        <Channel>Application</Channel>
        <Computer>smurfpc</Computer>
        <Security />
      </System>
      <EventData>
        <Data>NextPVR.exe</Data>
        <Data>1.0.0.0</Data>
        <Data>582e9cd0</Data>
        <Data>CompPkgSup.DLL</Data>
        <Data>10.0.14393.953</Data>
        <Data>58ba5a1f</Data>
        <Data>c0000005</Data>
        <Data>0000346b</Data>
        <Data>19d0</Data>
        <Data>01d29f9586f4dee5</Data>
        <Data>C:\Program Files (x86)\NPVR\NextPVR.exe</Data>
        <Data>C:\Windows\System32\CompPkgSup.DLL</Data>
        <Data>98fb104d-c036-4647-8203-92e4fbb0932f</Data>
        <Data>
        </Data>
        <Data>
        </Data>
      </EventData>
    </Event>
    EDIT - Just saw this - never mind.

    Quote Originally Posted by sub View Post
    I'm using Win10 64bit, and taking C:\Windows\SysWOW64\CompPkgSup.dll back to the previous version worked fine here. (note, I didn't bother reverting the file of the same name in C:\Windows\System32).
    Attached Images Attached Images  
    Last edited by jksmurf; 2017-03-18 at 03:58 AM.
    ASUS P5K-PRO Q9300 2.5GHz | Win10x64 | 6GB RAM | NVIDIA GEforce 210 | 1 x WinTV DMB-TH | Various HD's | AC68U | USB-UIRT | PCH-A110 | Hauppauge Colossus |
    If you've ever become frustrated because something in NextPVR is not working, take a moment and consider this and this and this and this and this and this. Credit where credit's due; for one guy (with a wife and two kids), most problems are solved outrageously quickly. Patience.

  4. #24
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    Nov 2003
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    C:\Windows\SysWOW64\CompPkgSup.DLL on a 64bit version of Windows.

    C:\Windows\System32\CompPkgSup.DLL on a 32bit version of Windows.

    I couldn't be bothered typing both path options, and most people are using 64bit versions of Windows these days.

  5. #25
    Join Date
    Sep 2010
    Location
    Wichita KS USA
    Posts
    212
    What do you do if Windows 10/64 won't let you enter SysWOW64 or change the DLL file? I got the DLL file, but I can't use it so I'm stuck using KODI to view movies and downloaded videos. Changing the decoders lets me view live TV and recorded TV.

  6. #26
    Join Date
    Jul 2005
    Location
    HK - Pal I
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    Quote Originally Posted by jd1940 View Post
    What do you do if Windows 10/64 won't let you enter SysWOW64 or change the DLL file? I got the DLL file, but I can't use it so I'm stuck using KODI to view movies and downloaded videos. Changing the decoders lets me view live TV and recorded TV.
    I had to change security permissions for the folder SysWOW64, checking inheriting permissions etc. Quite a rigmarole, but I found a site which explained it simply. Sorry but I deleted that link already; google should be able to help you with that.
    ASUS P5K-PRO Q9300 2.5GHz | Win10x64 | 6GB RAM | NVIDIA GEforce 210 | 1 x WinTV DMB-TH | Various HD's | AC68U | USB-UIRT | PCH-A110 | Hauppauge Colossus |
    If you've ever become frustrated because something in NextPVR is not working, take a moment and consider this and this and this and this and this and this. Credit where credit's due; for one guy (with a wife and two kids), most problems are solved outrageously quickly. Patience.

  7. #27
    Join Date
    May 2016
    Location
    USA
    Posts
    21
    I uninstalled KB4013429 because I could not play live TV or playback video. Since KB4013429 reinstalled, live TV and recorded video playback are working properly, but I am unable to playback any video recorded in MPEG4 format. Attempting to play MPEG4 crashes NPVR. I am only able to playback video recorded in TS format. Using Windows 10/64.

  8. #28
    Join Date
    May 2006
    Location
    Canada
    Posts
    25,333
    MPEG4 playback is based on Windows being able to handle the file Typically if you install LAV https://github.com/Nevcairiel/LAVFilters/releases it should work.

    Martin

  9. #29
    Join Date
    Jun 2007
    Location
    Southern England
    Posts
    658
    Quote Originally Posted by jd1940 View Post
    What do you do if Windows 10/64 won't let you enter SysWOW64 or change the DLL file? I got the DLL file, but I can't use it so I'm stuck using KODI to view movies and downloaded videos. Changing the decoders lets me view live TV and recorded TV.
    I used the Take Ownership registry entries; the same one used on Windows 7 also works fine on Windows 10 - it adds a new command when you right-click on any file or folder; "Take ownership", so you can delete or rename it. After the update installed itself again, I can now still use NPVR with the Microsoft decoders, which I do prefer.
    Code:
    Windows Registry Editor Version 5.00
    [HKEY_CLASSES_ROOT\*\shell\runas]
    @="Take Ownership"
    "NoWorkingDirectory"=""
    [HKEY_CLASSES_ROOT\*\shell\runas\command]
    @="cmd.exe /c takeown /f \"%1\" && icacls \"%1\" /grant administrators:F"
    "IsolatedCommand"="cmd.exe /c takeown /f \"%1\" && icacls \"%1\" /grant administrators:F"
    [HKEY_CLASSES_ROOT\Directory\shell\runas]
    @="Take Ownership"
    "NoWorkingDirectory"=""
    [HKEY_CLASSES_ROOT\Directory\shell\runas\command]
    @="cmd.exe /c takeown /f \"%1\" /r /d y && icacls \"%1\" /grant administrators:F /t"
    "IsolatedCommand"="cmd.exe /c takeown /f \"%1\" /r /d y && icacls \"%1\" /grant administrators:F /t"
    If you copy that into a text file and rename the file Own.reg, you then just double-click on it to add the registry settings
    (changing registry settings always at your own risk )
    Lounge media center; Asus UEFI mobo-Intel Core i5-GeForce GTX970-Samsung EVO SSD 256gb-2x Samsung F1 1tb-NovaT USB-Nova HDS2-Samsung 51" plasma

  10. #30
    Join Date
    May 2016
    Location
    USA
    Posts
    21
    Tried it. No luck. I have tried 4 or 5 different decoders. The only video I can play is TS format. As soon as I click play on any video except TS NPVR stops and crashes. I never had a problem playing MPEG4 video prior to Windows 10 update.

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