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Thread: Suddenly NPVR doesn't work

  1. #1
    Join Date
    Mar 2011
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    Denmark
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    Suddenly NPVR doesn't work

    NPVR has been working great for a long time but suddenly it doesn't work. I'm using Windows 10 (64-bit). I've tried to restart the recording device but that doesn't help. I get this message:

    Name:  npvr.png
Views: 334
Size:  10.0 KB

    My recording device works fine with DVBViewer. I've also tried uninstalling and then reinstalling NPVR.
    I have attached my logs.
    Attached Files Attached Files

  2. #2
    Join Date
    Mar 2013
    Location
    Ottawa, ON
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    2
    I haven't investigated yet, but I applied the latest Microsoft patches and it no longer works. So... That's where I'll be starting.

  3. #3
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    Mar 2011
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    I also installed the latest Microsoft updates for Windows 10.

  4. #4
    Join Date
    Aug 2015
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    Pennsylvania, USA
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    Same problem here. Windows update broke it.

  5. #5
    Join Date
    May 2006
    Location
    Canada
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    25,394
    The Window update broke playback with the Microsoft DTV DVD Decoder http://forums.nextpvr.com/showthread...r-works-for-me. This thread is about the recordings service failing to start. What are you new posters seeing?

    @HansJoachim I think you may have made things worse trying to uninstall and reinstall and you didn't clean things out. Reboot and try a reinstall again and see if that helps.

    Martin

  6. #6
    Join Date
    Mar 2013
    Location
    Ottawa, ON
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    sub has identified a "fix" (at least for now)
    It seems to die in "C:\Windows\SysWOW64\CompPkgSup.dll"

    Removing or replacing it with an older version.
    You may have to make yourself the owner and assign full rights to the file under the security tab.
    Then, back-rev, move or delete the file.
    You will need to choose an MPEG2 Decoder.
    But, that seems to be the quick fix.
    Let's hope this gets sorted out quickly as I suspect many are affected.

  7. #7
    Join Date
    Oct 2004
    Location
    The Big Easy
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    3,584
    It's not just NPVR....Just saw this in the HDHR forum
    On 3/14/2017 Microsoft started pushing KB4013429 via Windows Update. This update includes a bug which causes applications that use accelerated MPEG2 video decode to crash when attempting to play video.

    The bug affects the HDHomeRun app in countries with MPEG2 video.
    This same crash can be seen when attempting to play a DVD with the Windows DVD Player app from Microsoft.

    The problem has been confirmed to be part of the OS and can't be fixed via an app-store update.

    We have an open line of communication with Microsoft and we expect a KB to be released shortly.

    Updates will be posted in this thread.

    Nick


    Paul
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  8. #8
    Join Date
    Jun 2007
    Location
    Southern England
    Posts
    658
    Glad to see others have posted, should have checked here first and not wasted an hour bumbling around with Windows :-)
    After the Win10 updates today I get error specifically about CompPkgSup.DLL;
    Faulting application name: NextPVR.exe, version: 1.0.0.0, time stamp: 0x582e9cd0
    Faulting module name: CompPkgSup.DLL, version: 10.0.14393.953, time stamp: 0x58ba5a1f
    Exception code: 0xc0000005
    Fault offset: 0x0000346b
    Faulting process id: 0x1e54
    Faulting application start time: 0x01d29ea8d6f87369
    Faulting application path: D:\Program Files (x86)\NPVR\NextPVR.exe
    Faulting module path: C:\Windows\System32\CompPkgSup.DLL
    Report Id: eb17be1a-54c9-4da9-a153-ffcfdb2af899
    Faulting package full name:
    Faulting package-relative application ID:
    I am trying to uninstall KB4013429 now but if no joy will try the fix posted above by ftsi
    Lounge media center; Asus UEFI mobo-Intel Core i5-GeForce GTX970-Samsung EVO SSD 256gb-2x Samsung F1 1tb-NovaT USB-Nova HDS2-Samsung 51" plasma

  9. #9
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    Quote Originally Posted by ftsi View Post
    sub has identified a "fix" (at least for now)
    It seems to die in "C:\Windows\SysWOW64\CompPkgSup.dll"

    Removing or replacing it with an older version.
    Doesn't work for me with Windows 10 64-bit.

  10. #10
    Join Date
    Nov 2003
    Location
    NextPVR HQ, Wellington, New Zealand
    Posts
    83,609
    Quote Originally Posted by HansJoachim View Post
    Doesn't work for me with Windows 10 64-bit.
    I'm using Windows 10 64-bit, and replacing it with an old version worked fine here.

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