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UncleJohnsBand
2012-12-01, 05:45 PM
Thanks.....going to take the dive now... :)

Fail... :(

35082

Log Name: Application
Source: MsiInstaller
Date: 12/1/2012 12:55:33 PM
Event ID: 11001
Task Category: None
Level: Error
Keywords: Classic
User: xxxx\xxxx
Computer: xxxx
Description:
The description for Event ID 11001 from source MsiInstaller cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Product: NextPVR Web Console -- Error 1001.
(NULL)
(NULL)
(NULL)
(NULL)
(NULL)

the message resource is present but the message is not found in the string/message table

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">11001</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-12-01T17:55:33.000000000Z" />
<EventRecordID>18373</EventRecordID>
<Channel>Application</Channel>
<Computer>Den</Computer>
<Security UserID="S-1-5-21-3201830848-1064823934-1692688643-1004" />
</System>
<EventData>
<Data>Product: NextPVR Web Console -- Error 1001. </Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
<Binary>7B39463537393542372D443746342D344244372D393745332D 3833303534334543433043417D</Binary>
</EventData>
</Event>

UncleJohnsBand
2012-12-01, 06:32 PM
Tried all kinds of things...i.e. install the web server software by itself, tried run as administrator.

Where is the app installed to?

Where is the web server software installed to?

reven
2012-12-01, 07:38 PM
just tried the uploaded installer on my windows xp vm and worked, so:

do either of these directories exist?

"C:\Users\Public\NPVR"
"C:\Documents and Settings\All Users\Application Data\NPVR"

the web server should be installed to
%PROGRAMFILES%\UltiDev\Web Server

which then needs one of these files
%PROGRAMFILES%\UltiDev\Web Server\UWS.RegApp.exe
%PROGRAMFILES(x86)%\UltiDev\Web Server\UWS.RegApp.exe

the install directory for the web console is
%PROGRAM FILES%\Reven\NextPVR Web Console

ive only tried the installer on english versions of windows, all installed on the default "C drive".

UncleJohnsBand
2012-12-03, 12:31 AM
just tried the uploaded installer on my windows xp vm and worked, so:

do either of these directories exist?

"C:\Users\Public\NPVR"
"C:\Documents and Settings\All Users\Application Data\NPVR"

the web server should be installed to
%PROGRAMFILES%\UltiDev\Web Server

which then needs one of these files
%PROGRAMFILES%\UltiDev\Web Server\UWS.RegApp.exe
%PROGRAMFILES(x86)%\UltiDev\Web Server\UWS.RegApp.exe

the install directory for the web console is
%PROGRAM FILES%\Reven\NextPVR Web Console

ive only tried the installer on english versions of windows, all installed on the default "C drive".

When the install fails it does run a backout so some stuff may get uninstalled.....below is what is left.

My users directory is on "d:\public\users\npvr\"
My data is on "d:\documents and settings\all users\application data" ( no npvr found there)

Web server appears to be there "c:\program files\utilidev\web server"

uws.regapp.exe is in that directory

There is no "c:\program files\reven\"

reven
2012-12-03, 12:38 AM
yeah thats why its currently only looking in

C drive

theres no registry key for npvr install path and the installer cant load the nshared dll to get this info. so I just look for the 2 common places.

once the installer fails, it will roll back and uninstall %programfiles%\reven , but ultidev wont be uninstalled.

if i sent u some code, could u quickly test it for me?

mvallevand
2012-12-03, 01:00 AM
There are reg keys for both the InstallDirectory and ProgramDirectory Perhaps you are forgetting the Wow6432Node

Martin

reven
2012-12-03, 01:04 AM
perhaps i was just lazy and assumed there wasnt, err my mind was a bit distracted when i posted that. its not actually the npvr dir im after, its the user data directory.

trying to test a console app now to spit out this info, just need a windows xp box to test against... hopefully i have a xp vm laying around somewhere....

reven
2012-12-03, 01:07 AM
can you try this attached console app and post the output. i dont have a windows xp machine laying around at work.

UncleJohnsBand
2012-12-03, 01:15 AM
yeah thats why its currently only looking in

C drive

theres no registry key for npvr install path and the installer cant load the nshared dll to get this info. so I just look for the 2 common places.

once the installer fails, it will roll back and uninstall %programfiles%\reven , but ultidev wont be uninstalled.

if i sent u some code, could u quickly test it for me?

sure.... I pm'd you my ftp server info with your credentials

reven
2012-12-03, 01:22 AM
cheers, just try that attached zip file, it hopefully displays the correct path on the first or second line.

i dont have any machines, vm or real with a data directory on a different drive to test this against. the only reason it needs this dir is to set permissions so the "NETWORK SERVICE" can access that directory (the user the application pool runs under).

UncleJohnsBand
2012-12-03, 01:24 AM
can you try this attached console app and post the output. i dont have a windows xp machine laying around at work.

Tried it and then went to send you a PM with the results.... Your PM mailbox is full.....

reven
2012-12-03, 01:25 AM
yeah ive got a few messages to and from sub about some development stuff, my inbox is way to small on this forum...

UncleJohnsBand
2012-12-03, 01:28 AM
yeah ive got a few messages to and from sub about some development stuff, my inbox is way to small on this forum...

it seems to have displayed things accuratly.....just didn't want to publically post my server info......

reven
2012-12-03, 01:46 AM
well do u mind posting that output, nothing anyone could really uses, since its just the standard paths.....

UncleJohnsBand
2012-12-03, 02:01 AM
D:\Downloads>UserDirectoryTester
DEBUG A: D:\ProgramData
DEBUG B: D:\Users\Public
DEBUG 1: D:\Users\xxxxxx
DEBUG 2: D:\Users\xxxxxx
DEBUG 3: D:\Users\xxxxxx\AppData
DEBUG 4: D:\Users\xxxxxx
DEBUG 5: D:\Users\Public
DEBUG 6: D:\Users\xxxxxx\AppData\Roaming
Press any key to continue

reven
2012-12-03, 02:12 AM
cheers, ill post a new installer tonight and hopefully that will fix the issue. expect it in about 3 to 4 hours time.

reven
2012-12-03, 05:34 AM
ok, ive uploaded Alpha 1b (only change is the installer really, no need for anyone else to redownload it).

ive updated the link in the announcement to point to the new installer, can you give it a go and let me know if it works?

cheers.

UncleJohnsBand
2012-12-04, 12:00 AM
ok, ive uploaded Alpha 1b (only change is the installer really, no need for anyone else to redownload it).

ive updated the link in the announcement to point to the new installer, can you give it a go and let me know if it works?

cheers.

Loaded without issue. Did have to restart the server though as NEWA stopped working follwoing the install. All is fine following the reboot. NEWA and Web Console working concurrently without issue.

reven
2012-12-04, 12:23 AM
not sure why NEWA would have stopped, UltiDev should install without issue, and the web console is on port 8877 so wouldnt have a conflict.

might have just been an installshield funny thing.

glad you got it installed.

Goldorak
2013-01-18, 09:30 PM
Hi reven,

I try ro install the NextPVR web console and we have the same installation issue. During the installation we have error 1001 and the installer rollback.

I'm at the last version of NextPVR and my OS is windows 7 64 bits ultimate.

Thanks to help me

Goldorak

reven
2013-01-20, 07:41 AM
Goldorak, do you have
1. NextPVR installed on that machine
2. Is it installed in c:\Program Files or C:\Program Files (x86) ?

Goldorak
2013-01-21, 01:02 PM
Hi reven,

Yes it's install there.

Thanks

reven
2013-01-22, 11:24 AM
couple more things to check

- does this directory exist C:\Users\Public\NextPVR ?

- does this file exist c:\Program Files (x86)\UltiDev\Web Server\UWS.RegApp.exe (should be installed by the installer)

- try running as administrator

if yes to both, can you attach a screen shot of error or better yet record the problem and upload it to youtube so i can see the issue?

vbreton
2013-03-16, 11:11 PM
Hi reven,

I try ro install the NextPVR web console and I have the same installation issue. During the installation I have error 1001 and the installer rollback.
I'm at the last version of NextPVR 2.5.9R2 and my OS is Windows 8-64 Pro French. I have NEWA 1.3.1 and TV listing 3.6.2 install also.

- The web server is install (50 items in Web Server directory)
- This directory exist C:\Users\Public\NextPVR
- This file exist c:\Program Files (x86)\UltiDev\Web Server\UWS.RegApp.exe
- I run the install as administrator
- NextPVR web console directory contain App_Aata (empty) + Bin(3 files .tmp)




Thanks to help me

reven
2013-03-17, 06:07 AM
where is NPVR installed to?

C:\Program Files (x86)\NPVR ?