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Thread: No picture or sound in PCH-A100 when trying to play recording

  1. #1
    Join Date
    Oct 2005
    Posts
    362

    No picture or sound in PCH-A100 when trying to play recording

    Hi, I can't play recordings via NPVR on PCH. I can setup the recordings and view the TV guide but just can't play the files. Drop back to recordings menu after about 30-60 seconds. I've tried with firewall off and still no luck.

    I can play the files using PCH if I go outside of NPVR and just play them from their folders.

    I've attached my log file.

    W7 64 running NPVR 3.1.1
    Last edited by ww4397; 2013-11-27 at 03:12 AM.

  2. #2
    Join Date
    May 2006
    Location
    Canada
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    28,175
    Compress and upload all the logs and post the NMTSyntax check output and I'll let you know.

    Martin

  3. #3
    Join Date
    Oct 2005
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    362
    Hi Martin, here is the information and file. Thanks.
    Last edited by ww4397; 2013-12-01 at 04:18 PM.

  4. #4
    Join Date
    May 2006
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    The date in web.log isn't consistent with the other logs. I'd reboot the server and try again.

    Martin

  5. #5
    Join Date
    Oct 2005
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    362
    Ok, how do I do that? I'm still learning.

  6. #6
    Join Date
    May 2006
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    Canada
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    Click restart your Windows machine.

    Martin

  7. #7
    Join Date
    Oct 2005
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    362
    Ok, restarted and zipped up the logs.

    Went to TV with PCH to try and play a recording and now I can no longer get to NPVR. Keeps dropping to NMT home screen after a minute...
    Last edited by ww4397; 2013-11-27 at 03:37 AM.

  8. #8
    Join Date
    May 2006
    Location
    Canada
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    28,175
    Quote Originally Posted by ww4397 View Post
    Ok, restarted and zipped up the logs.

    Went to TV with PCH to try and play a recording and now I can no longer get to NPVR. Keeps dropping to NMT home screen after a minute...
    The web server started now, and the problems sounds like it is firewall related. Make sure nrecord and nextpvr are opened for tcp/udp

    Martin

  9. #9
    Join Date
    Oct 2005
    Posts
    362
    Stopping and then restarting the NPVR recording service fixed the problem at the TV. I can see NPVR again. Tried to play some recordings and still have no picture or sound. I've attached the logs that should show my attempts to play several files.
    Last edited by ww4397; 2013-12-01 at 04:17 PM.

  10. #10
    Join Date
    May 2006
    Location
    Canada
    Posts
    28,175
    It doesn't look like the web server is restating properly.

    martin

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