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Thread: external network cant access guide

  1. #1
    Join Date
    Jan 2005
    Posts
    828

    external network cant access guide

    My ios app works when i'm on the home network or when i vpn in. However, when i log in using my external ip pointed to the port, the app logs me in but nothing is populated. and when i press tv guide, the app quits/crashes. what might be happening?
    If you want to know why nPVR is the bomb, ask my wife!

  2. #2
    Join Date
    Nov 2003
    Location
    NextPVR HQ, Wellington, New Zealand
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    Have you got 'Allow Remote Access' ticked on the Settings->Clients screen?

  3. #3
    Join Date
    Jan 2005
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    828
    i do
    If you want to know why nPVR is the bomb, ask my wife!

  4. #4
    Join Date
    Nov 2003
    Location
    NextPVR HQ, Wellington, New Zealand
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    90,417
    You'll probably need to post the logs showing the attempt.

  5. #5
    Join Date
    Jan 2005
    Posts
    828
    i do
    If you want to know why nPVR is the bomb, ask my wife!

  6. #6
    Join Date
    Jan 2005
    Posts
    828
    here are the logs
    Attached Files Attached Files
    If you want to know why nPVR is the bomb, ask my wife!

  7. #7
    Join Date
    Nov 2003
    Location
    NextPVR HQ, Wellington, New Zealand
    Posts
    90,417
    It looks like you have the incorrect pin set for that server.

    Keep in mind, the stored pin is ignored when you login from the local network. The pin is only really used when you connect remotely... (so the fact it works from the local network isn't telling you you've got the correct pin entered)

  8. #8
    Join Date
    Jan 2005
    Posts
    828
    Thank you. How do I change the pin on the iOS device to match it
    If you want to know why nPVR is the bomb, ask my wife!

  9. #9
    Join Date
    Jan 2005
    Posts
    828
    Never mind. I removed the server and readded it and that solved it.
    If you want to know why nPVR is the bomb, ask my wife!

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