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Thread: EPG not auto updating

  1. #1
    Join Date
    Apr 2008
    Location
    NZ
    Posts
    106

    EPG not auto updating

    I have an interesting problem.
    Recent clean install of win10 and Npvr (among other bits of program).
    TV Guide.xml is made by EPG Collector.
    Problem is EPG updates ok in Npvr manually, but does not automatically update at set time (in Misc 2) In fact it does not update at all. I have to manually update EPG each day.
    Recording service updates ok with new programs.
    I have tried reboot, stop and start recording service and restarting Npvr to no avail.
    what have I done wrong?
    I can send logs if needed.

  2. #2
    Join Date
    Nov 2003
    Location
    NextPVR HQ, Wellington, New Zealand
    Posts
    89,199
    Zip and attach the logs and we'll take a kook at what happened last night.

    Every time I've looked at these in the past, it has actually done the overnight EPG, but there is often user-error, like they haven't updated their .xml file, so it's just reloaded the same listings. Sometimes this happens because the user has tried to create a UpdateEPG.bat file, and they've got some mistakes in there (like assumptions about current directory, which is different when run from the recording service).

  3. #3
    Join Date
    Apr 2008
    Location
    NZ
    Posts
    106
    This is not the case. There is no bat file. XML updates at 3 am. Npvr supposed to update 5 am. XML has todays date but needs Npvr to be updated manually.

  4. #4
    Join Date
    Apr 2008
    Location
    NZ
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    106
    There are a host of logs. Which one is relevant to this discussion? or do I package the whole log folder?

  5. #5
    Join Date
    Dec 2006
    Location
    St. Johns, Florida USA
    Posts
    2,444
    Getting started instructions here, explains how to gather the logs...
    NPVR Server: Win10 / AMD Phenom II X4 965 / 8gRAM / ATI Radeon 7700 Series / Hauppauge 2250
    Misc: HDHR Prime, rPI LibreElec & Amazon FireStick Kodi clients

  6. #6
    Join Date
    May 2006
    Location
    Canada
    Posts
    27,752
    Easier then using the sticky, just go the main setting screen in NextPVR and select "Zip my logs..."

    Martin

  7. #7
    Join Date
    Apr 2008
    Location
    NZ
    Posts
    106
    OK After looking through the logs I found the entry in recording log. It appears that EPG updated successfully. For the first time I did not manually update EPG Yesterday. It appears that I only get 6 days now when it used to be 7 days. Today another day has been added. EPG goes to next wednesday. I think this is the explanation. I will check again tomorrow.
    Thanks for your help so far.

  8. #8
    Join Date
    Apr 2008
    Location
    NZ
    Posts
    106
    This morning I had 6 days EPG. I stopped Npvr (but not the recording service) to check logs. Log shows successful update at the appropriate time. Restarted Npvr and now have up to date 7 days EPG.
    I will check again tomorrow and let you know.

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