Paying for hosting but website down and battling with support

[McBainUK]

I've been having a long running battle with my personal website host over the availability of my website. Standard html pages are fine but for long periods of up to a day navigating to a PmWiki based page results in the error below:

FastCGI Error
The FastCGI Handler was unable to process the request.

Error Details:

* The FastCGI pool queue is full
* Error Number: 4 (0x80070004).
* Error Description: The system cannot open the file.

HTTP Error 500 - Server Error.
Internet Information Services (IIS)

I don't know enough about PmWiki, IIS, website hosting to be able to argue with them. Surely running a PmWiki isntallation with a very low number users (myself and family only), would not require a dedicated host. What does "The FastCGI pool queue is full" actually mean and it it script or server that is at fault?

Any help from you web gurus appreciated

[martint123]

The only (probably useless) suggestion from me would be to change your host.
Googling would seem to indicate it is a common problem with the configuration of IIS - over which you have absolutely no control, it is down to them.

[fender]

Sounds like you're getting lackluster service for your dollar. I recommend finding another host

[MixMan]

The OpenWikiNG at SourceForge is a pretty good wiki. ASP based that uses a MDB Access database. You can run it on XP Pro....locally or on your home server with DynDNS.