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tuner crash ?

tuner crash ?
KRA
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Posts: 237
Threads: 23
Joined: Sep 2012
#1
2013-04-18, 07:45 PM
I just notice my 3rd pic tuner wasn't working and had a look in the logs where I found something odd. Wondering if it's tuner/driver issue or program error:

Code:
2013-04-18 21:36:30.127    [INFO][4]    DigitalRecorder.StartStream(LIVE&C:\TS\live-TV2Zebra-1512-64.ts)
2013-04-18 21:36:30.127    [DEBUG][4]    Starting graph...
2013-04-18 21:36:30.127    [DEBUG][4]    Switching BDA graph to tune:
<tuning>
  <type>DVB-S</type>
  <locator>
    <frequency>11247</frequency>
    <polarity>V</polarity>
    <symbol_rate>24500</symbol_rate>
    <fec>0</fec>
    <diseqc_type>1</diseqc_type>
    <lnb>1</lnb>
    <lowosc>9750</lowosc>
    <highosc>10600</highosc>
    <switch>11700</switch>
  </locator>
  <service_id>1839</service_id>
  <tsid>1</tsid>
  <onid>70</onid>
  <service_type>1</service_type>
  <encrypted>true</encrypted>
</tuning>

2013-04-18 21:36:30.127    [DEBUG][4]    CreateTuneRequestDVBS@1
2013-04-18 21:36:30.131    [DEBUG][4]    CreateTuneRequestDVBS@2
2013-04-18 21:36:30.131    [DEBUG][4]    CreateTuneRequestDVBS@3
2013-04-18 21:36:30.131    [DEBUG][4]    CreateTuneRequestDVBS@4
2013-04-18 21:36:30.131    [DEBUG][4]    CreateTuneRequestDVBS@ found tuning space
2013-04-18 21:36:30.131    [DEBUG][4]    CreateTuneRequest successful
2013-04-18 21:36:30.131    [DEBUG][4]    CreateTuneRequestDVBS@exit
2013-04-18 21:36:30.131    [DEBUG][4]    About to submit tuning request
2013-04-18 21:36:30.131    [DEBUG][4]    tuning request submitted
2013-04-18 21:36:30.132    [DEBUG][4]    whoosh whoosh
2013-04-18 21:36:30.132    [DEBUG][4]    Calling LockChannel()
2013-04-18 21:36:30.139    [DEBUG][4]    locked=1, present=1, strength=-5200, quality=94   (took 16ms to check)
2013-04-18 21:36:30.198    [ERROR][4]    StartStream Exception: System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
   at Native.DigitalRecorderBase.StartStream(String target, Int32 serviceID)
   at NShared.DigitalRecorder.StartStream(ChannelMapping channelMapping, String target, String& reason)
   at NDigitalHost.RecorderRemote.StartStream(ChannelMapping channelMapping, String target, String& reason)
KRA
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Posts: 237
Threads: 23
Joined: Sep 2012
#2
2013-04-18, 07:57 PM
Btw, it's a hauppauge hvr-5500 identified in windows as "'Hauppauge WinTV 885 Alt TS Capture"

After restarting recording service the tuner started working again.
sub
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NextPVR HQ, New Zealand
Posts: 106,707
Threads: 767
Joined: Nov 2003
#3
2013-04-18, 08:04 PM
Are you running any multidec plugins?
KRA
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Posts: 237
Threads: 23
Joined: Sep 2012
#4
2013-04-19, 09:49 PM
yes multidec, I've also run into another problem. I've done more than 100 recordings in past month, but this week 2 have failed the same way. Video is very corrupted with lots of video and sound artifact and then the recording is ended before time. Is there a way to see what tuner was used for a spesific recording ? I was thinking one tuner was acting up, but in theory the tuner that I'm talking about in this thread should not have been used in todays recording that failed.
sub
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NextPVR HQ, New Zealand
Posts: 106,707
Threads: 767
Joined: Nov 2003
#5
2013-04-19, 10:07 PM
I'm guessing it's something to do with the multidec plugin, since that error message is typically generated by something running in native code with direct access to memory, rather than .NET code (NextPVR). I suspect you'll find if you disable the multidec plugin the error will go away...though admittedly it's not so useful if the channel is encrypted
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