Cinergy 400 USB audio problems

[gu471]

I have the following problem:
While scanning for channels with the device TerraTec Cinergy 400 USB, I got an unhandled exception error.
I used WinTV-HVR-850HVR-950HVR-950QHVR-1150HVR2.2d.exe for the SoftPVR subdirectory. (http://forums.gbpvr.com/archive/index.php/t-49124.html?)

NPVR.log:

Code:

[...startup] 2013-05-12 13:35:21.714 [DEBUG][1] PluginResolveEventHandler: System.ResolveEventArgs 2013-05-12 13:35:21.714 [DEBUG][1] Known plugin directories: 2013-05-12 13:35:21.714 [DEBUG][1] Checking stack 2013-05-12 13:35:21.730 [DEBUG][1] - NUtility, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 2013-05-12 13:35:21.730 [DEBUG][1] - mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 2013-05-12 13:35:21.730 [DEBUG][1] - mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 2013-05-12 13:35:21.730 [DEBUG][1] - mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 2013-05-12 13:35:21.730 [DEBUG][1] - mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 2013-05-12 13:35:21.730 [DEBUG][1] - mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 2013-05-12 13:35:21.730 [DEBUG][1] - System.Data.SQLite, Version=1.0.65.0, Culture=neutral, PublicKeyToken=db937bc2d44ff139 2013-05-12 13:35:21.730 [DEBUG][1] - System.Data.SQLite, Version=1.0.65.0, Culture=neutral, PublicKeyToken=db937bc2d44ff139 2013-05-12 13:35:21.730 [DEBUG][1] - NUtility, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 2013-05-12 13:35:21.730 [DEBUG][1] - NUtility, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 2013-05-12 13:35:21.730 [DEBUG][1] - NextPVR, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 2013-05-12 13:35:21.730 [DEBUG][1] Looking for assembly in (2) C:\Dokumente und Einstellungen\All Users\Application Data\NPVR\Plugins\common\System.Data.Entity.dll 2013-05-12 13:35:21.730 [DEBUG][1] Looking for assembly in (3) C:\Programme\NPVR\Plugins\common\System.Data.Entity.dll 2013-05-12 13:35:21.730 [DEBUG][1] Created mutex. Must be only instance. 2013-05-12 13:35:21.792 [DEBUG][1] Version: 2.6.2 2013-05-12 13:35:21.792 [DEBUG][1] SingleInstance() 2013-05-12 13:35:21.948 [INFO][1] About to connect to remote recording service 2013-05-12 13:35:21.964 [DEBUG][1] RecordingServiceProxy@exit 2013-05-12 13:35:21.995 [DEBUG][1] Using skin: C:\Dokumente und Einstellungen\All Users\Application Data\NPVR\skin\Default\ 2013-05-12 13:35:21.995 [DEBUG][1] About to look for plugin directories in: C:\Dokumente und Einstellungen\All Users\Application Data\NPVR\Plugins\ 2013-05-12 13:35:21.995 [DEBUG][1] Skipping non-existant plugin directory: C:\Programme\NPVR\Plugins\ 2013-05-12 13:35:21.995 [DEBUG][1] Loaded menu item: TV Guide 2013-05-12 13:35:22.011 [DEBUG][1] Loaded menu item: Recordings 2013-05-12 13:35:22.027 [DEBUG][1] Loaded menu item: Live TV 2013-05-12 13:35:22.027 [DEBUG][1] Loaded menu item: Exit 2013-05-12 13:35:22.308 [DEBUG][1] Supports HardwareVertexProcessing 2013-05-12 13:35:22.308 [DEBUG][1] Supports PureDevice 2013-05-12 13:35:26.839 [INFO][3] Checking online for updated versions... 2013-05-12 13:35:26.839 [INFO][3] Web@1 2013-05-12 13:35:27.323 [INFO][3] Online check reports version info: <version><component name="NextPVR" version="2.6.2" display="NextPVR 2.6.2"><url>http://forums.nextpvr.com/showthread.php?53816-2-6-2-available-(March-24th)</url></component></version> 2013-05-12 13:35:27.323 [INFO][3] current online version: 2.6.2 2013-05-12 13:35:27.323 [INFO][3] last notified version: 2.6.2 2013-05-12 13:35:27.683 [DEBUG][1] About to detect digital tuners 2013-05-12 13:35:27.683 [DEBUG][1] About to check for HDPVR/Colossus/Siena tuners. 2013-05-12 13:35:27.698 [DEBUG][1] About to check for analog tuners 2013-05-12 13:35:27.745 [DEBUG][1] skipping 'Creative Sound Blaster MPU-401' (not in AnalogDevices.xml) 2013-05-12 13:35:27.745 [DEBUG][1] skipping 'Creative Sound Blaster-PCI' (not in AnalogDevices.xml) 2013-05-12 13:35:27.745 [DEBUG][1] - 'Cinergy 400 USB, Capture' 2013-05-12 13:35:27.745 [DEBUG][1] skipping 'USB-Audiogerät' (not in AnalogDevices.xml) 2013-05-12 13:35:32.839 [INFO][1] AnalogRecorder.StartStream(c:\nowhere\scan.ts) 2013-05-12 13:35:32.839 [INFO][1] AnalogRecorder stream count now 1 2013-05-12 13:35:32.839 [INFO][1] Creating graph 2013-05-12 13:35:32.855 [DEBUG][1] Building graph using: Cinergy 400 USB, Capture (1). 2013-05-12 13:35:32.948 [DEBUG][1] about to look for encoder 2013-05-12 13:35:32.948 [DEBUG][1] SetCaptureResolution() 2013-05-12 13:35:32.948 [DEBUG][1] PAL/SECAM tuner 2013-05-12 13:35:32.948 [DEBUG][1] 0: 720x480 (subtype: {32595559-0000-0010-8000-00AA00389B71}) ... 2013-05-12 13:35:32.948 [DEBUG][1] 19: 640x288 (subtype: {32595559-0000-0010-8000-00AA00389B71}) 2013-05-12 13:35:32.948 [DEBUG][1] selected: 1: 720x576 (subtype: {32595559-0000-0010-8000-00AA00389B71}) 2013-05-12 13:35:32.980 [ERROR][1] Unable to connect capture to audio encoder 2013-05-12 13:35:33.089 [DEBUG][1] unable to find encoder

FilterCheck.log:

Code:

03:34:40.234 INFO Log started 03:34:40.234 INFO Filter Check v1.0 03:34:40.234 INFO 03:34:40.234 INFO Checking AM_KSCATEGORY_CAPTURE filters 03:34:40.250 INFO found: Creative Sound Blaster MPU-401 03:34:40.250 INFO - (input) Input0 03:34:40.250 INFO - (output) Output1 03:34:40.250 INFO - (output) Output2 03:34:40.250 INFO - (input) Input3 03:34:40.250 INFO 03:34:40.250 INFO found: Creative Sound Blaster-PCI 03:34:40.265 INFO - (output) ADC 03:34:40.265 INFO - (input) ADC 03:34:40.265 INFO - (input) DAC 03:34:40.265 INFO - (output) DAC 03:34:40.265 INFO 03:34:40.265 INFO found: Cinergy 400 USB, Capture 03:34:40.265 INFO - (output) Video Capture 03:34:40.265 INFO - (output) VBI 03:34:40.265 INFO - (input) Analoger Videoeingang 03:34:40.265 INFO - (input) Analog Audio In 03:34:40.265 INFO 03:34:40.265 INFO found: USB-Audiogerät 03:34:40.265 INFO - (output) Capture 03:34:40.265 INFO - (input) Mikrofon 03:34:40.265 INFO 03:34:40.265 INFO Checking AM_KSCATEGORY_ENCODER filters 03:34:40.265 INFO 03:34:40.265 INFO 03:34:40.265 INFO Checking AM_KSCATEGORY_MULTIPLEXER filters 03:34:40.265 INFO 03:34:40.265 INFO 03:34:40.265 INFO Checking AM_KSCATEGORY_CROSSBAR filters 03:34:40.265 INFO found: Cinergy 400 USB, Crossbar 03:34:40.265 INFO - (input) 0: Video Composite In 03:34:40.265 INFO - (input) 1: Video SVideo In 03:34:40.265 INFO - (input) 2: Video Tuner In 03:34:40.265 INFO - (input) 3: Audio Line In 03:34:40.265 INFO - (input) 4: Audio Tuner In 03:34:40.265 INFO - (output) 0: Video Decoder Out 03:34:40.265 INFO - (output) 1: Audio Decoder Out 03:34:40.265 INFO 03:34:40.265 INFO Checking AM_KSCATEGORY_TVTUNER filters 03:34:40.265 INFO found: Cinergy 400 USB, TVTuner 03:34:40.281 INFO - (output) Analog Video 03:34:40.281 INFO - (output) Analog Audio 03:34:40.281 INFO 03:34:40.281 INFO 03:34:40.281 INFO 03:34:40.281 INFO Checking AM_KSCATEGORY_TVAUDIO filters 03:34:40.281 INFO found: Cinergy 400 USB, TVAudio 03:34:40.281 INFO - (input) TVAudio In 03:34:40.281 INFO - (output) TVAudio Out 03:34:40.281 INFO 03:34:40.281 INFO Checking AM_KSCATEGORY_VBICODEC filters 03:34:40.281 INFO found: NABTS/FEC VBI-Codec 03:34:40.281 INFO - (input) VBI 03:34:40.281 INFO - (output) NABTS 03:34:40.281 INFO - (input) HWNABTS 03:34:40.281 INFO 03:34:40.281 INFO found: Untertiteldecoder 03:34:40.281 INFO - (input) VBI 03:34:40.281 INFO - (output) CC 03:34:40.281 INFO - (input) HWCC 03:34:40.281 INFO 03:34:40.281 INFO found: WST-Codec 03:34:40.281 INFO - (input) VBI 03:34:40.281 INFO - (output) Videotext 03:34:40.281 INFO 03:34:40.281 INFO found: DVR Teletext Decoder 03:34:40.312 INFO - (input) XForm In 03:34:40.312 INFO - (output) XForm Out 03:34:40.312 INFO 03:34:40.312 INFO 03:34:40.312 INFO Checking KSCATEGORY_BDA_NETWORK_TUNER filters 03:34:40.312 INFO 03:34:40.312 INFO 03:34:40.312 INFO Checking KSCATEGORY_BDA_RECEIVER_COMPONENT filters 03:34:40.312 INFO found: BDA Slip De-Framer 03:34:40.343 INFO - (input) NABTS 03:34:40.343 INFO - (output) IPv4 03:34:40.343 INFO 03:34:40.343 INFO found: BDA MPE-Filter 03:34:40.375 INFO - (input) MPE 03:34:40.375 INFO - (output) IPv4

I added to AnalogDevices.xml the following:

Code:

<Device filter="Cinergy 400 USB, Capture"> <Name>Capture</Name> <Type>SOFT_ENCODE</Type> </Device>

and tried also:

Code:

<Device filter="Cinergy 400 USB, TVTuner"> <Name>V</Name> <Type>SOFT_ENCODE</Type> </Device> <Device filter="Cinergy 400 USB, TVAudio"> <Name>S</Name> <Type>SOFT_ENCODE</Type> </Device> <Device filter="Cinergy 400 USB, Capture"> <Name>Capture</Name> <Type>SOFT_ENCODE</Type> </Device> <Device filter="Cinergy 400 USB, Crossbar"> <Name>Capture</Name> <Type>SOFT_ENCODE</Type> </Device>

But nothing works :/
The device work o.k. with TerraTec software. Also there the audio is a bit tricky, but the reproducable error there can be handled with some clicks. (Audio while channel switching somtimes gets muted, but recording this channel works. And switching between showing records an live-tv "fixes" the audio)

How can I handle the audio encoder problem?

[Zeb]

What version of Windows are you running? The manual for the device only mentions XP, however the most recent driver also mentions Vista: http://www.terratec.net/en/driver-and-su...gy_400_USB

[gu471]

I found a driver for win 8. It doesn't work to use it there, but with this VMWare can handle it as an USB device. So I can tunnel the device to an XPx32 in the VM.
As I said, in XP-VM the TerraTec Home Cinema Software can capture TV signals with audio and video.

[Reddwarf]

Running npvr in a VM environment may work, but I don't recommend it. As far as my experience goes Windows 7 is the best option.