The DirectX runtime is not available on this machine

johnsonx42 · 2013-10-16, 12:27 PM

yes, I suspect 32-bit is correct. That's what agerdin says solved his issue, and he's running 64-bit windows.

now that we know it is indeed a missing file from the runtime, hopefully sub can determine which file it is and include it with the next build, maybe even re-roll the current installer to include it. I can also attach the missing file in the sticky thread and include it with a patch .zip.

agerdin · 2013-10-16, 12:27 PM

Kiwi Wrote:So should I install the VS 2010 x86 or VS 2010 x64?

I used the x86 version since Npvr is 32-bit but no sure what is needed. See what happens with the x64 version.

Agerdin

johnsonx42 · 2013-10-16, 12:34 PM

It does appear to be based on "bitness" of the app itself, not Windows'. Quoth the description of the 64-bit runtime:

Quote:The Microsoft Visual C++ 2010 SP1 Redistributable Package (x64) installs runtime components of Visual C++ Libraries required to run 64-bit applications developed with Visual C++ 2010 SP1 on a computer that does not have Visual C++ 2010 SP1 installed.

(emphasis added). NextPVR is of course 32-bit.

johnsonx42 · 2013-10-16, 09:17 PM

ok, the suggestion has been made that the missing file is msvcp100.dll, which is attached. If anyone is still having the DirectX problem and hasn't yet installed the full VC++ 2010 runtime, please try putting this file in your C:\Program Files(x86)\NPVR folder and report back whether that fixes it.

Kiwi · 2013-10-17, 05:07 AM

johnsonx42 Wrote:ok, the suggestion has been made that the missing file is msvcp100.dll, which is attached. If anyone is still having the DirectX problem and hasn't yet installed the full VC++ 2010 runtime, please try putting this file in your C:\Program Files(x86)\NPVR folder and report back whether that fixes it.

Thanks, yes it fixes it. Smile

johnsonx42 · 2013-10-17, 06:05 AM

Interesting. May I confirm that you are indeed running 64-bit Windows?

Kiwi · 2013-10-17, 03:10 PM

johnsonx42 Wrote:Interesting. May I confirm that you are indeed running 64-bit Windows?

Yes, Windows 8 Pro with Media Center x64.

johnsonx42 · 2013-10-17, 03:45 PM

ok, I've added this file to the sticky patch list, #6, and it will be included in the next cumulative patch. Presumably sub will include it with future releases as well.

Elmo Putney · 2013-10-23, 07:40 PM

I've posted this in the sticky too but worth putting here as well.

I justhad to do a fresh windows install on an old laptop and used the 32 bit version of windows 7, I appeared to have this issue also and the patch in the sticky fixed it - seems it might not be limited to x64 flavours.

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