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One channel that often doesn't record

One channel that often doesn't record
cher
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#1
2015-08-01, 09:16 PM
I'm setting up a new NPVR system with HDHR tuners. I've kept the old PC with Hauppauge tuners going, just as a backup. I've run into a problem with one channel that often does not record. It's a digital secondary station (13.2), but I record daily on its digital parent, 13.1, with no failures. Last night, I re-scanned my tuners to make sure I was capturing the correct signal, deleted my old logs and did a bunch of test recordings today. I recorded several random shows - a few on 13.2, and one each on 13.1, 8.1, 10.1 and 51.1. The only failure was one of the 13.2 recordings. The old Hauppauge tuners are capturing these failed recordings from the same OTA antenna, and I can watch LiveTV on channel 13.2 on both systems.

If anyone can take a look at my new logs and tell me what might be going wrong, I would be most appreciative!
cher
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#2
2015-08-05, 11:00 AM
Update - I've continued to do test recordings, mostly on the problem channel (13.2) but also on my other main channels. 13.2 fails to record about 1 out of 4 recordings. I haven't noticed any other failed recordings on any of the other channels. Generally, the bad recording has some data, the show starts to play back, the recording looks good, but it's only about a minute of recording. Occasionally, there is no data in the file. I haven't been able to isolate it to any particular show or time slot. Just the channel. I've even recorded back to back episodes of the same show and one recording is fine while the other one is bad.

I'm attaching a second set of logs with more data. Thank you!
sub
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#3
2015-08-05, 08:41 PM
I'd like to see the logs without the noise of other recordings. Can you restart the recording service, and just do a single failed recording on that channel, and repost the logs?
cher
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#4
2015-08-05, 09:14 PM
Just to clarify, I don't need to delete the old logs? Just stop and restart the service?
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#5
2015-08-05, 09:18 PM
Restarting the recording service will start new a new log file. You might as well delete the old logs too though.
cher
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#6
2015-08-06, 01:54 AM
I had to record several shows to get a failure. It's the 20:00 recording "America's Next Top Model" that failed. Logs attached. Thank you!
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#7
2015-08-06, 02:05 AM
I can't see any obvious sign of errors in that log. You might want to check the HDHomeRun Config utility while one of these failed recordings is happening, to see what it says about the signal lock, and the data rate.
cher
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#8
2015-08-06, 10:19 AM
I didn't realize it could be monitored that way. Thanks! I'll try that.
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