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Tuner card disappeared from the Devices menu

Tuner card disappeared from the Devices menu
hugomonks
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Posts: 4
Threads: 1
Joined: Dec 2018
#1
2018-12-13, 04:35 PM
I've had my setup working perfectly for about 1 year. This week though, my EPG stopped working (blank data). I went to the Channels menu to manually update them but all the channels were gone. So I went into the Devices menu and my tuner card was missing. I looked into the Device Manager on my PC and I could still see the card.

So I...

Restarted the PC = no difference
Reinstalled NextPVR = no difference
Uninstalled/reinstalled the tuner card and made sure the drivers were up to date = no difference
Installed some other capture software = which CAN see the tuner card

Anyone got any ideas?

Thank you in advance!!!
sub
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NextPVR HQ, New Zealand
Posts: 106,708
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Joined: Nov 2003
#2
2018-12-13, 04:37 PM
Go to the Settings->Devices menu, then zip and post your logs and I'll take a look.

What type of device is it?
hugomonks
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#3
2018-12-17, 09:10 PM
Sorry... I didn't see your reply.

Here are my log files... not sure if they'll have anything though because I've reinstalled the software since.

Thank you for checking it out for me!
hugomonks
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Joined: Dec 2018
#4
2018-12-17, 09:13 PM
Oh, and it's a VideoMate SAA7231 Hybrid+DVBS Capture card.

I have two of the same cards running with exactly the same set up on another machine and they're working perfectly.

Both Win 10 machines...
mvallevand
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Ontario Canada
Posts: 52,940
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#5
2018-12-17, 09:14 PM
Your database is corrupt, if you didn't backup it up you will need to redo it (delete npvr.db3 and restart NextPVR)

Martin
hugomonks
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Joined: Dec 2018
#6
2018-12-18, 08:47 AM
!!!! THANK YOU !!!!!! I deleted the db3 file and restarted NextPVR and the device(s) are back in my devices list.

Thanks guys for your help...
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