NPVR Recording and Guide Update Failure

[Chris4877]

Hello,

I've been having two problems:

1. Updating the TV Guide gets me only 2 to 3 days' worth of TV Guide updates.
2. A recording scheduled for this afternoon, Sydney Time, seemed to be recording OK, but when it completed, I got an error message saying that no data had been received.

Interestingly, two other scheduled recordings, one last Thursday evening and one last Friday evening, both completed successfully.

Also, today, I have not been able to view Live TV at all. If I use the NPVR Desktop app, highlight a show in the TV Guide, and click on "Watch," nothing happens.
I'm also finding the same problem in the Web App.

I'm attaching my log files.

Any help or advice would be appreciated.

Thanks and regards
Christopher Souter

[mvallevand]

For both problems I would start be checking you antenna connection it looks to be signal related.

Martin

[Chris4877]

I have completely uninstalled:

1: NPVR, deleting all settings;
2: The drivers for my TV tuner card;

After each uninstallation, I restarted my PC.

I then visited the Hauppauge website, downloaded and installed the latest available drivers for my TV tuner card, and restarted my PC.

After restarting, I reinstalled NPVR, and restarted my PC yet again.

NPVR is now working perfectly, (at least until the next time something unexpected happens).

Thank you for your help.

Christopher Souter