X-NEWA client problem

[jcjefferies]

Martin

I have had an occasional problem since last year on RPi3 clients and less often on my mini PC client. The symptoms are sometimes when you quit playback the screen goes black and none of the keys on the remote do anything apart from the top right “Menu” key.

"Exit UI Client" works and takes you back to KODI.

"TV Guide" takes you back to a darker than normal TV Guide but pressing any key returns you to the menu item you used to play the recording.

Exit on the main menu does nothing so you have to use Exit UI Client to quit!

The problem started at around 21:14 on the 10th April. This time I saved the Log file at:-
HTTP://ix.io/4t99

It seems to be back working today! On previous occasions the solution was to restore from a backup to get it working fully!!

[mvallevand]

Without debug Kodi logs and the NextPVR logs there isn't a lot to go on but I am pretty sure that NextPVR side GUI thinks you are in streaming mode and it is out of sync with Kodi. What is the most likely fix is you need to restart the server.

There is a known issue in the UI client protocol. where everything works except Exit. This is also fixed with a server restart.

I cannot think of one Ui client scenario where a reinstall would be be required if you restart the server. The state is maintained on the server not in Kodi. If you absolutely cannot restart the server you can force a new session by deleting the sid.p file in the knewc cache.

Martin

[jcjefferies]

Thanks Martin that has clarified my understanding of what is happening.

Sorry but I forgot all about  enabling debug logs so will do that if have more problems.

My server does a reboot after EPG update so that is why all seems to be working today.

Chris