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4K TV and screens - Direct3D issues persist

4K TV and screens - Direct3D issues persist
ccihon
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Member

Posts: 139
Threads: 21
Joined: Feb 2013
#1
2017-10-09, 04:57 PM
Since switching to a 4K display on my main client for npvr, I have experienced intermittent issues I cannot seem to solve. These issues do not occur on my server machine or another client - both of those are displaying at normal HD resolution. This is a UI issue rather than a playback issue, I think, though I will get a Direct3D error over the playback screen on occasion, mainly when it appears the "timeline" is being drawn or called at the screen bottom. Similar errors occur most often when accessing some of the "Recordings" screens, especially if I access programs with multiple entries or have meta-images etc. The error occur infrequently, but once they begin, I generally need to restart npvr to solve as the pop up immediately upon "ignore". The errors can also be eliminated by "unchecking" the settings choice that turns the animations off, but then the guide navigation etc is rather sluggish and unpredictable. I have tried re-installing some direct3D components, and making certain I am using the latest video card drivers (Nvidia GTX 950). I will see if I can pull log files, if those would be of use in diagnosing the problem? Wondering if my situation is unique here? Also - errors have occurred on the 4K machine with both the current and previous npvr versions (4.x and 3.x)
gEd
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London
Posts: 3,514
Threads: 100
Joined: Jan 2005
#2
2017-10-09, 07:40 PM
I think logs would be helpful as well as checking the windows event log at the time of the errors.
can you confirm you are using the built in tv guide and recordings (vs the TVlistings add-on/plugin)
“If this is the way Queen Victoria treats her prisoners, she doesn't deserve to have any.”
ccihon
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Member

Posts: 139
Threads: 21
Joined: Feb 2013
#3
2017-10-09, 08:22 PM
gEd Wrote:I think logs would be helpful as well as checking the windows event log at the time of the errors.
can you confirm you are using the built in tv guide and recordings (vs the TVlistings add-on/plugin)

I will submit some logs I pull at the next series of errors - can confirm I abandoned TV Listings plugins a while back and am using the included pieces.
ccihon
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Member

Posts: 139
Threads: 21
Joined: Feb 2013
#4
2017-10-11, 02:57 PM
so a bit more data - the errors vary a bit, sometime indicating out of memory, etc. I have attached a screen cap of one of them, and also pasted below the detailed text from the error dialog. I parsed through the windows logs but saw no entries there related to these - I will pull npvr logs after the next on occurs...

[ATTACHMENT NOT FOUND]

just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.ArgumentException: Parameter is not valid.
at System.Drawing.Bitmap..ctor(Int32 width, Int32 height, PixelFormat format)
at System.Drawing.Bitmap..ctor(Int32 width, Int32 height)
at NUtility.SkinHelper.RenderElement(Bitmap image, String name, Hashtable parameters)
at NUtility.Controls.UiStatic..ctor(String name, Hashtable args, SkinHelper skinHelper)
at NUtility.Base.SimpleMessageBox..ctor(Hashtable args, String button1, String button2, IPluginCallback callback)
at NextPVR.TV.Recordings2.LibraryDetailsCallback(String filename)
at NextPVR.Libraries.LibraryDetailsScreenMultipleFiles.ActivateItem(ListObject selectedObject)
at NUtility.Controls.ListRenderers.UiListList.OnKeyDown(KeyEventArgs e)
at NUtility.Base.NewStyleButtonListPlugin.OnKeyDown(KeyEventArgs e)
at NextPVR.Libraries.LibraryDetailsScreenMultipleFiles.OnKeyDown(KeyEventArgs e)
at NextPVR.ControllerForm.OnKeyDown(Object sender, KeyEventArgs e)
at System.Windows.Forms.Control.OnKeyDown(KeyEventArgs e)
at System.Windows.Forms.Control.ProcessKeyEventArgs(Message& m)
at System.Windows.Forms.Control.ProcessKeyMessage(Message& m)
at System.Windows.Forms.Control.WmKeyChar(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at NextPVR.ControllerForm.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2115.0 built by: NET47REL1LAST
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
NextPVR
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/NPVR/NextPVR.exe
----------------------------------------
NUtility
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/NPVR/NUtility.DLL
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2110.0 built by: NET47REL1LAST
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Data
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2102.0 built by: NET47REL1LAST
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2110.0 built by: NET47REL1LAST
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2046.0 built by: NET47REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
NShared
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/NPVR/NShared.DLL
----------------------------------------
System.Data.SQLite
Assembly Version: 1.0.85.0
Win32 Version: 1.0.85.0
CodeBase: file:///C:/Program%20Files%20(x86)/NPVR/System.Data.SQLite.DLL
----------------------------------------
System.Data.Entity
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2102.0 built by: NET47REL1LAST
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Data.Entity/v4.0_4.0.0.0__b77a5c561934e089/System.Data.Entity.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2102.0 built by: NET47REL1LAST
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Transactions
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2046.0 built by: NET47REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.Transactions/v4.0_4.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2046.0 built by: NET47REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2116.0 built by: NET47REL1LAST
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.EnterpriseServices
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2046.0 built by: NET47REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.EnterpriseServices/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll
----------------------------------------
Accessibility
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2046.0 built by: NET47REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
Unmanaged
Assembly Version: 1.0.6158.18570
Win32 Version:
CodeBase: file:///C:/Program%20Files%20(x86)/NPVR/Unmanaged.DLL
----------------------------------------
System.Runtime.Remoting
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2114.0 built by: NET47REL1LAST
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Remoting/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------
SlimDX
Assembly Version: 4.0.13.43
Win32 Version:
CodeBase: file:///C:/Program%20Files%20(x86)/NPVR/SlimDX.DLL
----------------------------------------
taglib-sharp
Assembly Version: 2.0.4.0
Win32 Version: 2.0.4.0
CodeBase: file:///C:/Program%20Files%20(x86)/NPVR/taglib-sharp.DLL
----------------------------------------
System.Management
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2102.0 built by: NET47REL1LAST
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
sub
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Administrator

NextPVR HQ, New Zealand
Posts: 106,671
Threads: 767
Joined: Nov 2003
#5
2017-10-12, 10:50 PM
Maybe try setting the UI Resolution to 1920x1080 on the Settings->General screen, to see if it makes any difference.
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