3.1.1. upgrade issue: "the tuner you were using was required..." error message

[The_Keymaker]

Do I just put the IPv4 address in the 'Server Name' box and substitute the IPv4 address in the 'Database Share' box?

[The_Keymaker]

OK I've set the 'Server Name' box and 'Database Share' to the IPv4 address but no luck.

Also, when the stream does display on the client, it does so for 5 - 10 seconds before the message about the tuner appears.

[mvallevand]

How does live tv work on the server?

I had slow start up on the HDPVR (20 not 45 seconds) which was resolved when I used the hostname instead of IP address in the client box. For the share it didn't matter.

Mart

[stustunz]

Disable the firewall for local on server that fixed a heap of slow responses I had

[The_Keymaker]

@mvallevand and @stustunz: I am recording on the server at the moment but will try your suggestions as soon as it completes.

Thanks for your help!

[The_Keymaker]

OK. I'm back.

Live TV works fine on the server. Starts relatively quickly with no errors.

Will now try disabling the firewall on the server.

[The_Keymaker]

OK.

I disabled the firewall on both client and the server but the problem persists: attempting to play Live TV on the client takes about 60 seconds for the sound and video to appear, it displays for about 5 - 10 seconds then the error message pops up.

I can get a steady Live TV stream only by repeating this process multiple times ( around 3 to 5 times).

Question: Is there some buffering that takes place for client Live TV streaming? Maybe that's why Live TV displays for a few seconds before the error message pops up and maybe that's why it takes multiple tries before a steady stream is achieved.

Also, does it matter if the network is 100mbps instead of 1gbps? My network is 1gbps but the server IS connected to a 100mbps switch which limits its bandwidth.

Thanks!

[mvallevand]

You are using VMR9 Custom and old school 1024x768 on the client. How capable an h264 player is it? Can you play recordings without problem?

Martin

[Reddwarf]

Question: Is there some buffering that takes place for client Live TV streaming? Maybe that's why Live TV displays for a few seconds before the error message pops up and maybe that's why it takes multiple tries before a steady stream is achieved.

Also, does it matter if the network is 100mbps instead of 1gbps? My network is 1gbps but the server IS connected to a 100mbps switch which limits its bandwidth.

Thanks!

Even HD rarely uses more than 18 mbps.

[The_Keymaker]

Hello mvallevand,

Yes I can play recordings and Blu-ray movies fine on the client, although I do not use NPVR for those. I use a separate software media player ( e.g., media player classic) with a different renderer.

I only use NPVR on the client machine to schedule recordings on the server and to stream live TV.

Based on your implication, I'll try a different renderer for NPVR and report what happens.