2009-08-26, 06:25 PM
This isn't really a question, just a vent.
After being forced into going digital with Comcast, after they assured me 3 months ago that it wouldn't happen. I called them, got a STB and 3 DTA's. They assured me that was what I needed. I asked about my TV tuner cards and they again assured me that as long as they were digital and able to receive clear QAM channels that I would be covered.
So I bought two new tuner cards that receive digital and QAM, one new TV with a digital + QAM tuner and was happy as a clam thinking I was ready for their switchover. WRONG!!
They made the switch yesterday and my Two new Digital tuners and the new TV lost about half the channels it had, including the channels they told me would be available as clear QAM. I just get a picture of a Comcast box with a note telling me I'll be needing a STB to receive these channels.
I do get a lot of clear QAM channels, if you can call them that. 5 Spanish language channels. 4 history channels. 8 shopping channels. and more than a few duplicates of local network channels, none of it do I really care about.
After a call to Comcast this morning and talking to 3 different people and getting two different answers it seems like not all the channels on the basic/standard tier will be broadcast in clear QAM, unlike what I was told. Can you say pi**ed.
The end result is Verizon will be here Monday to install FIOS TV and I can kick Comcast to the curb, this was the absolute last straw with them.
Anyway, thanks for reading or not, but I feel better anyway!
After being forced into going digital with Comcast, after they assured me 3 months ago that it wouldn't happen. I called them, got a STB and 3 DTA's. They assured me that was what I needed. I asked about my TV tuner cards and they again assured me that as long as they were digital and able to receive clear QAM channels that I would be covered.
So I bought two new tuner cards that receive digital and QAM, one new TV with a digital + QAM tuner and was happy as a clam thinking I was ready for their switchover. WRONG!!
They made the switch yesterday and my Two new Digital tuners and the new TV lost about half the channels it had, including the channels they told me would be available as clear QAM. I just get a picture of a Comcast box with a note telling me I'll be needing a STB to receive these channels.
I do get a lot of clear QAM channels, if you can call them that. 5 Spanish language channels. 4 history channels. 8 shopping channels. and more than a few duplicates of local network channels, none of it do I really care about.
After a call to Comcast this morning and talking to 3 different people and getting two different answers it seems like not all the channels on the basic/standard tier will be broadcast in clear QAM, unlike what I was told. Can you say pi**ed.
The end result is Verizon will be here Monday to install FIOS TV and I can kick Comcast to the curb, this was the absolute last straw with them.
Anyway, thanks for reading or not, but I feel better anyway!