Sorry, an error occurred while processing your request.

agerdin · 2012-12-07, 08:05 PM

Reven, I have installed the Webconsole and I get the first login screen (http://192.168.0.100:8877/Setup) working. However, after entering username, email and password I am only getting a "Sorry, an error occurred while processing your request." message.

Im not sure what logs to attach so please advise.

Thanks,

\\AGerdin

reven · 2012-12-07, 08:34 PM

couple of things to try.

check log files, there's a directory called "Logging" of the website dir, usually (C:\Program Files (x86)\Reven\NextPVR Web Console\Logging)

check event viewer, it *may* write an error there.

how is that message shown exactly? a popup? a yellow screen of death? a notification popup in the top right corner? just the response from the server visible in the network trace?

reven · 2012-12-07, 10:26 PM

also do you mind posting the info you used on the setup screen? you can provide a different password, but if you used any special characters could you list those as well? want to see if i can reproduce this.

agerdin · 2012-12-07, 11:25 PM

reven Wrote:couple of things to try.
check log files, there's a directory called "Logging" of the website dir, usually (C:\Program Files (x86)\Reven\NextPVR Web Console\Logging)

Log looks ok to me

Code:
============================================================

NextPVR Version: 2.5.9.0

NextPVR Web Console Version: 0.1.0.33022

NextPVR Web Console Database Version: 115

============================================================

2012-12-07 00:03:26.810 [3]: Deleting old log files

2012-12-07 01:03:26.811 [19]: Deleting old log files

2012-12-07 02:03:26.815 [13]: Deleting old log files

2012-12-07 03:03:26.818 [11]: Deleting old log files

2012-12-07 04:03:26.823 [7]: Deleting old log files

2012-12-07 05:03:26.829 [16]: Deleting old log files

2012-12-07 06:03:26.830 [16]: Deleting old log files

2012-12-07 07:03:26.836 [18]: Deleting old log files

2012-12-07 08:03:26.830 [13]: Deleting old log files

2012-12-07 09:03:26.843 [16]: Deleting old log files

2012-12-07 10:03:26.844 [3]: Deleting old log files

2012-12-07 11:03:26.852 [18]: Deleting old log files

2012-12-07 12:03:26.853 [23]: Deleting old log files

2012-12-07 13:03:26.857 [21]: Deleting old log files

2012-12-07 14:03:26.861 [19]: Deleting old log files

2012-12-07 15:03:26.868 [18]: Deleting old log files

2012-12-07 16:03:26.872 [13]: Deleting old log files

2012-12-07 17:03:26.874 [11]: Deleting old log files

2012-12-07 18:03:26.875 [13]: Deleting old log files

2012-12-07 19:03:26.882 [7]: Deleting old log files

2012-12-07 20:03:26.885 [17]: Deleting old log files

2012-12-07 21:03:26.888 [11]: Deleting old log files

2012-12-07 21:05:42.292 [16]: Application stopped.

reven Wrote:check event viewer, it *may* write an error there.

Which event viewer, Windows, Webserver?

reven Wrote:how is that message shown exactly? a popup? a yellow screen of death? a notification popup in the top right corner? just the response from the server visible in the network trace?

No popup, just an white empty webpage with the message in the top left corner.

reven Wrote:also do you mind posting the info you used on the setup screen? you can provide a different password, but if you used any special characters could you list those as well? want to see if i can reproduce this.

Tried many different things

User: agerdin
Email: anders_gerdin@domain.com
Pass: 123456
Pass: 123456

reven · 2012-12-08, 04:14 AM

Ok white empty page with single line sounds like a webserver issue with ultidev. Let me do some googling and see what I find

reven · 2012-12-09, 03:26 AM

can you open your C:\program files\reven\nextpvr web console\web.config file in notepad or another text editor and then comment out the custom error lines

eg change

Code:
...

    <authentication mode="Forms">

      <forms loginUrl="~/Login" timeout="2880"/>

    </authentication>

    <customErrors mode="On">

      <error statusCode="510" redirect="/Setup" />      

    </customErrors>

    <pages>

      <namespaces>

...

to

Code:
...

    <authentication mode="Forms">

      <forms loginUrl="~/Login" timeout="2880"/>

    </authentication>

<!--

    <customErrors mode="On">

      <error statusCode="510" redirect="/Setup" />      

    </customErrors>

-->

    <pages>

      <namespaces>

...

notice the new  surrounding the customerrors element. might be this is hiding the real error.

reven · 2012-12-09, 03:33 AM

also is this the live code or the alpha using the installer?

agerdin · 2012-12-09, 09:33 AM

Reven,

Now I can see what the problem is. For archiving purposes I have 2 recording drives setup. One local disk and one on a Server. It seems that WebConsole cannot handle the Server recording drive.

Code:
Server Error in '/' Application.

Failed to create recording directory: \\GERDIN-SERVER\Recorded TV\00Recordings

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. 

Exception Details: System.Exception: Failed to create recording directory: \\GERDIN-SERVER\Recorded TV\00Recordings

Source Error: 

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace: 

[Exception: Failed to create recording directory: \\GERDIN-SERVER\Recorded TV\00Recordings]

   NextPvrWebConsole.Models.NextPvrConfigHelper.set_ExtraRecordingDirectories(KeyValuePair`2[] value) +251

   NextPvrWebConsole.Models.Configuration.Save() +1015

   NextPvrWebConsole.Models.RecordingDirectory.Save() +160

   NextPvrWebConsole.Controllers.SetupController.Index(SetupModel Model) +300

   lambda_method(Closure , ControllerBase , Object[] ) +108

   System.Web.Mvc.ActionMethodDispatcher.Execute(ControllerBase controller, Object[] parameters) +17

   System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters) +188

   System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters) +27

   System.Web.Mvc.Async.<>c__DisplayClass42.<BeginInvokeSynchronousActionMethod>b__41() +28

   System.Web.Mvc.Async.<>c__DisplayClass8`1.<BeginSynchronous>b__7(IAsyncResult _) +12

   System.Web.Mvc.Async.WrappedAsyncResult`1.End() +50

   System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult) +29

   System.Web.Mvc.Async.<>c__DisplayClass39.<BeginInvokeActionMethodWithFilters>b__33() +59

   System.Web.Mvc.Async.<>c__DisplayClass4f.<InvokeActionMethodFilterAsynchronously>b__49() +240

   System.Web.Mvc.Async.<>c__DisplayClass37.<BeginInvokeActionMethodWithFilters>b__36(IAsyncResult asyncResult) +12

   System.Web.Mvc.Async.WrappedAsyncResult`1.End() +50

   System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters(IAsyncResult asyncResult) +31

   System.Web.Mvc.Async.<>c__DisplayClass2a.<BeginInvokeAction>b__20() +23

   System.Web.Mvc.Async.<>c__DisplayClass25.<BeginInvokeAction>b__22(IAsyncResult asyncResult) +128

   System.Web.Mvc.Async.WrappedAsyncResult`1.End() +50

   System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult) +26

   System.Web.Mvc.<>c__DisplayClass1d.<BeginExecuteCore>b__18(IAsyncResult asyncResult) +14

   System.Web.Mvc.Async.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar) +25

   System.Web.Mvc.Async.WrappedAsyncResult`1.End() +55

   System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) +41

   System.Web.Mvc.Async.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar) +25

   System.Web.Mvc.Async.WrappedAsyncResult`1.End() +55

   System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) +28

   System.Web.Mvc.Controller.System.Web.Mvc.Async.IAsyncController.EndExecute(IAsyncResult asyncResult) +10

   System.Web.Mvc.<>c__DisplayClass8.<BeginProcessRequest>b__3(IAsyncResult asyncResult) +28

   System.Web.Mvc.Async.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar) +25

   System.Web.Mvc.Async.WrappedAsyncResult`1.End() +55

   System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) +30

   System.Web.Mvc.MvcHandler.System.Web.IHttpAsyncHandler.EndProcessRequest(IAsyncResult result) +9

   System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +278

   System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +163

Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.547

\\Agerdin

reven · 2012-12-09, 06:15 PM

yeah I havent yet adding support for network drives, work around for now is to just map the network drive.

ill make a ticket in github and try sort it out for the next alpha.

glad you found the issue.

reven · 2012-12-09, 07:42 PM

https://github.com/revenz/NextPvrWebConsole/issues/62

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