ShareHelper utility

mvallevand · 2011-08-02, 11:38 AM

ShareHelper2 /u should uninstall it. Maybe it worked when you moved it to the User Directory.

Martin

snagglewest · 2011-08-03, 11:16 AM

Solved!

Out of desperation I uninstalled .NET 4 framework and reinstalled it. Sharehelper2 works now.

Thanks for being patient.

mvallevand · 2011-08-03, 10:12 PM

Sharehelper2 is a .NET 2.0 program, I still suspect moving the XML file to the data directory was what did it.

Martin

Reddwarf · 2013-03-29, 11:52 PM

I'm having trouble getting ShareHelper to work, it installs fine and starts but Nrecord does not get access to the remote drive. Should the drive be mapped first (in Windows Explorer) or does it not matter? I'm not running Nrecord as Local System but as my own account. Does that matter?

mvallevand · 2013-03-30, 04:08 AM

Reddwarf Wrote:I'm having trouble getting ShareHelper to work, it installs fine and starts but Nrecord does not get access to the remote drive. Should the drive be mapped first (in Windows Explorer) or does it not matter? I'm not running Nrecord as Local System but as my own account. Does that matter?

ShareHelper was designed to run as Local System and will login map drives when the service starts. You might be able to run it with the same account as the recording service.

Martin

Reddwarf · (This post was last modified: 2013-03-30, 11:56 AM by Reddwarf.)

***Deleted, I figured it out***

Reddwarf · 2013-03-30, 12:46 PM

Something strange is going on, before setting up ShareHelper I could run Nrecord in a command prompt and it would record to the remote drive (T Smile

. Then I installed ShareHelper2 running as my own account (same as recording service) and the log says that it has mapped drive T:, no errors. But Nrecord still can't write to the drive, and now Nrecord can't write to the remote drive even run in a command prompt. I had to disable ShareHelper, disconnect the drive, reboot and re-map the drive to get Nrecord working against that drive in a command prompt again. Any ideas?

mvallevand · 2013-03-30, 01:52 PM

Upload the Sharehelper logs and I'll see.

Martin

Reddwarf · 2013-03-30, 04:32 PM

Sorry I haven't got the logs anymore, but it didn't say anything except that it had mapped drive T:. I tried running Nrecord as a scheduled task but that won't work either. I don't get this, I have set permissions on the remote share to allow everyone everything, but still nrecord can't create the recording except when it runs in a command prompt.

mvallevand · 2013-03-30, 07:25 PM

The problem you are seeing isn't related to ShareHelper. I suspect your best bet it to add a guest account and avoid the Windows permissions that seem to be getting in the way with the Everyone account.

Martin