Missing BBC Freeview HD Channels

[Lt. Dang]

Hi, newbie here setting up npvr for the first time to receive & record UK Freeview channels.
I have 64 bit Windows 7 installed on an Acer Revo using a Pinnacle PCTV 292e USB tuner.
The setup is working fine apart for HD Freeview channels which has BBC News HD and BBC Four HD missing.
I know my tuner and aerial are ok because when I scan for channels using Windows Media Center or the original Pinnacle software the missing HD channels are picked up fine. But the channel scan on npvr does not pick them up? Does anyone have any tips on what I could be doing wrong?
Any suggestions gratefully accepted.

[martint123]

Which transmitter are you using? it is possible transponders have shifted since the regional .ini files were distributed with the software.
You could try setting the tuner to UK all frequencies and try the scan again. It will take a lot longer but ought to find them.
Or you could check the transmitter information from somewhere like http://www.ukfree.tv/closedown.php and update the .ini file for that transmitter.
the ini files are located in C:\Users\Public\NPVR\Tuning\DVB-T

[Lt. Dang]

Thanks, an all regions scan seems to have sorted it.
I should have spotted that option.
Much appreciated.