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Issues with 3.6.6 so far.

Issues with 3.6.6 so far.
GuruSR
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#1
2016-01-15, 09:39 PM
The HTPC boots with a minimum of what is needed just to do the work of recording and playback, the startup consists of 2 regular programs, the tray and the GUI. In 3.5.7 (prior version), it showed up above the task bar and worked fine. 3.6.6 has changed this to show the task bar over it and requires me to click either with the left mouse (taking my Air Mouse and turning the mouse function on to do so) and clicking anywhere on the window, or by hitting the "right context menu button" (on it, which basically is a "back" button).

The codec's being used were the ones recommended (and I left them that way), upon boot this morning, it did it's usual EPG update and ran the GUI. At noon today I was wanting to watch a pre-recorded show, which normally has no problems, but today, the audio was chopping up badly. I've seen this with 3.5.7 and figured it was an isolated incident, but now I'm seeing it in 3.6.6. The only sounds being used are by the software, a restart cleaned the issue up (the machine was on for 4 hours with the GUI sitting idle, no other sound was played and the TV wasn't on until I went to use it). I've run into this once before with 3.5.7 as I said, but the result is, after having it running any sound trying to play on anything results in an issue (sounds like a damaged codec), now some shows the last time would play fine, just ones on ABC wouldn't (most likely a specific codec being used by the LAV Audio to play back the sound for that channel's specific audio encoding). Not totally frustrating, 20 seconds to restart and I was back to playing.

The TV shows I'm recording, seem to lose the first few seconds of their slotted time, and I do see the machine power out of sleep well beforehand, which is confusing as to why I'm losing the start of shows. Not sure what to say about that, but it was doing this with 3.5.7, not talking half a second, but seconds (like up to 30 seconds), shows end on time though and as of yet, I've never seen a show say 60 mins for length, always 59 minutes and random seconds from 30 up. Recording to an SSD (no spin time).

The "back" button (right context menu, right mouse button): I turned it off in the settings so I could use the back button feature, the problem is, there's no "Settings" in the menu, so I can't get at it without plugging a mouse in, is there an option for that or can there be one? (I've not had time to look honestly.)

The Guide (works great by the way, like the width limit you put on it, it's fine, though I did reduce it to the value you were aiming for as a max), does it's job nicely, but I push the back button and the menu flashes and goes away. I have to double tap the back button to get it to stay, is this normal? Also, I'm scrolling up and down using the arrows on the remote and say at 9PM, looking for shows and as I scroll up or down, I wind up at 6PM, because a show went from 8 to 10PM on one channel (movie) and the one below it was a 2 hour premier at 7PM and a 90 minute show on another one at 6PM. Makes it cumbersome to go guide surfing when the spot the guide is at for time, keeps changing.

Short and Long skips with the >> and >| keys on the remote, take 2 seconds to show any video (DX9 -> EVR, tried everything, still happens), audio still works fine and is rather instant, so I can at least listen for hopefully commercial bits while trying to skip past them manually when comskip can't find them (typically due to channels squishing the screen to roll a banner across the bottom when something "newsworthy" happens). Not sure how you're reading the mpeg stream (I know audio is easier to skip through than video), but would it be possible to scan and find a proper frame to work from in the video and stop there rather than a calculated jump? If you could, I don't think anyone would be upset if you jumped X seconds and a few frames past, just to show a frame on-screen at the end of the skip. Just find it difficult at times knowing if I push the >> (10) or >| (30), if I'm in the show or the commercials still. Also when comskip thinks it hit a commercial and it jumps half way through the part of the show, so then I have to go looking. Slows down the viewing of some shows.

I recommended the NextPVR to a customer who *was* using another program (not naming it), which was giving him grief, while NextPVR actually runs quieter in the background than his old program, has a working guide, his viewing of Live TV is a black screen (no sound either). I've tried the recommended codecs on his machine and everything except EVR (since it's an XP machine), am at a loss for what to do. The title bar does show the stream being shown (uncertain if it's actually recording anything, as I didn't have a lot of time to deal with it, will look into it more next week). But, while in the settings on 3.5.7 and 3.6.6, a crash happens, if you can give me more information (if NextPVR can log everything for you to find it), what logs you want when it happens, just ask, it's very repeatable, see attached. It happens regularly when in the settings menu, but not when using the GUI alone.

GuruSR.
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#2
2016-01-15, 09:58 PM
GuruSR Wrote:The Guide (works great by the way, like the width limit you put on it, it's fine, though I did reduce it to the value you were aiming for as a max), does it's job nicely, but I push the back button and the menu flashes and goes away.
Note sure I follow you. What do you mean 'goes away'? Is your 'back' button the same as 'escape' key on the keyboard? When I go to the TV Guide and press the escape key, the guide slides out to the right and menu appears on the left. Is that not what you're getting?
sub
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#3
2016-01-15, 10:00 PM
GuruSR Wrote:I recommended the NextPVR to a customer who *was* using another program (not naming it), which was giving him grief, while NextPVR actually runs quieter in the background than his old program, has a working guide, his viewing of Live TV is a black screen (no sound either). I've tried the recommended codecs on his machine and everything except EVR (since it's an XP machine), am at a loss for what to do. The title bar does show the stream being shown (uncertain if it's actually recording anything, as I didn't have a lot of time to deal with it, will look into it more next week). But, while in the settings on 3.5.7 and 3.6.6, a crash happens, if you can give me more information (if NextPVR can log everything for you to find it), what logs you want when it happens, just ask, it's very repeatable, see attached. It happens regularly when in the settings menu, but not when using the GUI alone.
It's a bit hard to follow this. Are you personally seeing this crash, or is this your customer? Either way, probably worth zipping and attaching the logs directory when it happens. Does clicking that 'view contents of the error report' give any more details?

FYI, I'm considering dropping support for XP in the next release. It's a long time back now, and holding me back from upgrading to some newer development tools.
Scanjo
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#4
2016-01-16, 02:51 AM
sub Wrote:When I go to the TV Guide and press the escape key, the guide slides out to the right and menu appears on the left. Is that not what you're getting?

I don't want to hijack someone else's thread but this seems to be pretty close to what I wanted to post about. Feel free to move this to a new thread if you feel it would be appropriate.

First I want to say that I like the look of the new menus in 3.6.6. The concept is great. With that said, it does seem to have an issue. When moving about in the menu system, things seem to stack up... Instead of explaining adnauseum, I did a screen video demonstrating. If I move into a menu and then left click on menu to back out, it doesn't back out completely. Another left click makes it do what I feel should happen on the first click. The ESC key has the same effect.

This is purely cosmetic and if there are "real" bugs to deal with then I would much rather you take care of them. Just wanted to get it in the queue for when the time is right to tweak it.

.AVI screen demo [5.24MB]

Thanks!

Scott
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#5
2016-01-16, 03:10 AM
When you go into the Settings->About screen, do you get message in the top panel about DirectX not being installed?
Scanjo
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#6
2016-01-16, 03:23 AM
Update to my post...

I looked a bit closer at this issue. It seems it DOES work as expected on a fresh launch. It has the strange stacking effect after playing a recording.

.AVI screen demo2 [6.52MB]

If your question was to me...no. No message about DirectX.

Scott
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#7
2016-01-16, 03:48 AM
Odd, I don't seem to be able to reproduce this.

If you disable animation on the Setting->About screen, then restart the app, does it still have this problem.
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#8
2016-01-16, 03:48 AM
BTW, what videocard is in your PC?
Scanjo
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#9
2016-01-16, 06:38 AM
Disabled animation and after a short test it appears to be acting normally. I'll keep an eye on it since playing a recording "seemed" to trigger the behavior but I'm not 100% confident that nothing else is a possibility... I'm nowhere near your level as a programmer, but I have done a little in basic on an old Apple ][ (yes...the one BEFORE the Mac) and more recently some stuff on the web in PHP and MySQL. I know that as soon as you think you know what's going on, that's when you find out just how wrong you can be. lol I'm trying my best to relay facts and not assumptions.

My video card is Nvidia GeForce 9800 GT
More system info
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#10
2016-01-16, 07:25 AM
A couple of users did have something like that behaviour when we first started testing the release that introduced this menu, but we resolved it for those users, so though it was gone.

I can't remember off the top of my head what it related to.
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