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Schedules Direct - missing EPG data for some channels (Log attached)

Schedules Direct - missing EPG data for some channels (Log attached)
pjto
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Posts: 6
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Joined: May 2016
#1
2016-05-21, 10:42 PM
Hi,

I'm in the process of switching to NextPVR from a Mediaportal/Argus-TV setup. I'm having an issue with missing EPG data on some channels. I have deleted the setup and reconfigured EPG from scratch three times now and ended up with the same missing EPG on the same channels. In MediaPortal and Argus-TV the EPG data is all there so I don't think it's an issue with the Schedules Direct Service but I'm not sure. The full log is attached but here is a portion of the log that repeats every-time there is missing EPG data...

2016-05-21 18:16:49.449 [DEBUG][7] Requesting /schedules
2016-05-21 18:16:52.187 [DEBUG][7] Got /schedules:
2016-05-21 18:16:52.569 [DEBUG][7] Requesting program details for 2691 new shows
2016-05-21 18:17:01.540 [DEBUG][7] Got /programs
2016-05-21 18:17:01.877 [ERROR][7] Unexpected error processing chunk: System.ArgumentNullException: Value cannot be null.
Parameter name: value
at Newtonsoft.Json.Linq.JToken.EnsureValue(JToken value)
at Newtonsoft.Json.Linq.JToken.op_Explicit(JToken value)
at NShared.SchedulesDirectJSONEPGSource.ProcessChunk(List`1 channelsChunk, IEPGUpdateCallback callback)
at NShared.SchedulesDirectJSONEPGSource.UpdateEPG(IEPGUpdateCallback callback)
2016-05-21 18:17:01.881 [DEBUG][7] Requesting /schedules

I'm not sure what this means or how to fix. :confused: Would appreciate any help resolving this.

Thanks,
Pj
sub
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NextPVR HQ, New Zealand
Posts: 106,989
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#2
2016-05-21, 11:41 PM
If you want to supply your npvr.db3 file, and let me know the zipcode and lineup you're using, I'll check it here.
pjto
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Posts: 6
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Joined: May 2016
#3
2016-05-21, 11:59 PM
Hi Sub, The DB file is too large to attach. If I upload to my Google drive is there an email address where I can send you the link?
drmargarit
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#4
2016-05-22, 01:54 AM (This post was last modified: 2016-05-22, 01:57 AM by drmargarit.)
Same problem. Clean install of Win10 last night. Clean install of NPVR today. Database and logs in zip file.
Notice that the epgevent table is dead empty despite multiple epg updates.

Jim Margarit
sub
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NextPVR HQ, New Zealand
Posts: 106,989
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#5
2016-05-22, 04:01 AM
There was a change at Schedules Direct yesterday, which appears to have changed a section of the response data that carries the season/episode numbers. This change appears to have broken things. I'll send Schedules Direct an email.
pjto
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#6
2016-05-22, 04:21 AM
Thanks Sub.
burckster
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#7
2016-05-22, 05:20 AM
I've gone down the same path. Windows 10 fresh install.... and still not working. I'm glad to see someone else is having the same issue!
burckster
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Joined: Aug 2015
#8
2016-05-22, 05:22 AM
What I'm missing from Schedules Direct is the first 10 ota channels. I've found that to be odd all day.
Lone_Stranger
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#9
2016-05-22, 12:45 PM (This post was last modified: 2016-05-22, 12:52 PM by Lone_Stranger.)
Same here, but I'm using a clean install of Win7. But, because I just reinstalled NPVR, I cannot populate my channel lineup, and therefore cannot even view the missing channels. I thought I was going crazy....
[SUB]NPVR 4.2.4 (190307) OTA with Win7 Ultimate & Win10 Pro, Hauppauge Quad PCI, Schedules Direct.[/SUB]
jcole998
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New York, USA
Posts: 865
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#10
2016-05-22, 01:52 PM
Hi, sub.

While my guide is still useful and my recording schedule appears OK, I took a look at my overnight guide update and found a lot System.Net.WebExceptions are shown. Are these errors related to the SD changes?

Thanks.
Later...JohnC

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Software: Win 10 Pro(Build 1909) - NextPVR - WinTV8
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