4 Channels not showing in list

[otherguy]

On my TV I get channels 4.1, 4.2 4.3, etc, but when I scan they no longer show up.
Version 4.2.5 (191014)
WinTV HVR-950 DBA Tuner

They did at one time but I had to rescan my channel list and those channels are not showing in the list for me to watch.

Suggestions?
Thank you

[sub]

Do a scan and post the logs and we'll take a look.

[otherguy]

Hope this is what you need.

Thank you

[Graham]

They did at one time but I had to rescan my channel list and those channels are not showing in the list for me to watch.

The ndigitalhost.log tells us what a tuner is doing and has this ...

2020-02-16 12:01:31.449 [DEBUG][24] locked=1, present=1, strength=-21, quality=10  (took 63ms to check)

The quality=10 value is very low ... What happens if you do a test with all aerial splitters and extension cables removed?
.

[otherguy]

I plugged my cable directly to the wall outlet vs the splitter I had it attached to, rescanned and got the same exact channels as before, still missing the 4.x's channels.

I am not techie, so I am kind guessing that is what you wanted me to do.

[sub]

Does the Hauppauge WinTV software find these channels?

[otherguy]

How do I tell?

[sub]

How do I tell?

Run the WinTV software that came with your device, scan for channels, and see if it found the channels that are missing in NextPVR.

[otherguy]

I'll look but probably don't have the disc anymore since I have had this for so long.

[sub]

At this stage I'm guessing your signal is too weak on that frequency that carries the 4.x channels.