Black screen after watching show

[Ricknextpvr]

Watched show, hit stop to end watching.  Totally black screen, unresponsive.  Have to switch to Task Manager and end NextPVR, which shows as not responding.  Happened a handful of times.

This log is from a minute or 2 after the latest occurrence.

[mvallevand]

Are there any messages in the Windows Event Viewer when this happens?

Martin

[Ricknextpvr]

Still does this at times.  I have to CTRL-ALT-DEL and end NextPVR.

Log Name:      Application
Source:        Application Hang
Date:          10/18/2021 7:00:13 PM
Event ID:      1002
Task Category: (101)
Level:        Error
Keywords:      Classic
User:          N/A
Computer:      MediaServer2020
Description:
The program NextPVR.exe version 1.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 1e6c
Start Time: 01d7c46fc07f9168
Termination Time: 26
Application Path: C:\Program Files\NextPVR\client\NextPVR.exe
Report Id: 2d98b6c7-c676-489e-a67c-5825cc6eb9b0
Faulting package full name:
Faulting package-relative application ID:
Hang type: Cross-thread

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>101</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2021-10-18T23:00:13.3737845Z" />
    <EventRecordID>28673</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>MediaServer2020</Computer>
    <Security />
  </System>
  <EventData>
    <Data>NextPVR.exe</Data>
    <Data>1.0.0.0</Data>
    <Data>1e6c</Data>
    <Data>01d7c46fc07f9168</Data>
    <Data>26</Data>
    <Data>C:\Program Files\NextPVR\client\NextPVR.exe</Data>
    <Data>2d98b6c7-c676-489e-a67c-5825cc6eb9b0</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>Cross-thread</Data>
    <Binary>430072006F00730073002D00740068007200650061006400000044006500610064006C006F0063006B0000000000</Binary>
  </EventData>
</Event>

[mvallevand]

Is it just a problem on in-progress recordings? This seems to be you show you trying to skip past the live point, which can be a troublesome area.

2021-10-18 18:56:47.986 [DEBUG][1] Skipping to position: 1716
2021-10-18 18:56:47.986 [DEBUG][1] Duration: 1720
2021-10-18 18:56:48.190 [DEBUG][1] After skipping position reports as: 1716
2021-10-18 18:56:48.328 [DEBUG][1] Skipping to position: 1716
2021-10-18 18:56:48.328 [DEBUG][1] Duration: 1720
2021-10-18 18:56:48.532 [DEBUG][1] After skipping position reports as: 1716

Martin

[Ricknextpvr]

Just live? Not sure, I will have to keep track. I think not, but unsure.

We skip in every show we watch, over commercials. We don't skip to the end. I hit STOP when it's over, and instead of going back to the selection screen, I get the black screen. Today I scrolled up and saw a tiny blue swirling circle.

The next time it does it, I will note whether the show was live or not.

[mvallevand]

I am saying in this case you trying to skip past the recorded part of an in-progress recording rather then just letting it play or stopping and coming back to it later.

Martin

[Ricknextpvr]

We do that all the time. Start watching a few minutes in, eventually catch-up with live. Been doing that for years without issue until this summer.

[mvallevand]

I am just pointing out what I see. I'm suggesting something might be amiss if a user tries to skip too far in-progress like you did a couple of times. I'm not saying it's wrong just trying to see if that is linked to the problems you are having.

Martin

[Ricknextpvr]

Not linked.  Started watching show live, it ended, we kept watching.  Black screen at end.

[Ricknextpvr]

Again, on a not live show.