2022-11-29, 12:31 AM
(2022-11-28, 12:18 AM)curtvan Wrote: I just did but have not heard back yet. I was just looking for a status update.To summarize, it's a bug in Schedules Direct's backend logic, which effects a small number of users (where requests seem to come from different addresses). Schedules Direc able to correct it on a case-by-case basis we you contact them (which it sounds like you've done, and are waiting to hear back)
I'm sure they will also be working on a more permanent fix, so this special setting isn't required for those affected users.