EPG Update Not Working Properly

[Chris4877]

Hello everyone, and greetings from Sydney, Australia!

Lately, I've been having a bit of trouble with updating my EPG.

I've just done a manual EPG update, and there are a fair number of blank areas in the resulting TV Guide display.

Here is a screenshot of the current TV Guide for today:

   

Please note that this screenshot shows the TV Guide for TODAY, current as of about 20 minutes ago.

Until fairly recently, at the time I set NPVR to do so, the TV Guide would update automatically, and the result would be a display of all programmes that were
scheduled to be broadcast over the next 7-day period.  (7 Days appears to be the maximum available in Sydney, Australia).  If I were to browse the TV Guide
immediately following the update, I would be able to see the complete schedule for each of the following 7 days.  If I were to browse the TV Guide to show
the scheduling for the 8th day following the update, the display would be blank, showing no listings.

Over the last few weeks, (about 2 or 3 months, now), I've been seeing large blank areas in the guide, even for the current day, (let alone tomorrow, or 7 days hence).

I have no idea what might be causing this.

I have just done a manual TV Guide update, and I am attaching my log files to accompany the attached screenshot.

Thanks in advance for any help or advice!

Best regards to all
Christopher Souter
(Sydney, Australia)

[sub]

If you do an 'empty epg' followed by an 'update epg', do the gaps always seem to be the same place?

[Chris4877]

It didn't occur to me to try that, but I'll do that now, and post the result.
BTW, I thought that I had attached my log files to my original post, but I can't see them, so I'll try again now.
Please note that when I upload log files, I always include their creation dates/times in the filenames.

[mvallevand]

It looks like there is some data that NextPVR doesn't like

2023-09-07 17:25:50.830 [ERROR][6] Unexpected error handling request: System.FormatException: Input string was not in a correct format.
at System.Text.StringBuilder.AppendFormatHelper(IFormatProvider provider, String format, ParamsArray args)
at System.String.FormatHelper(IFormatProvider provider, String format, ParamsArray args)
at System.String.Format(String format, Object[] args)
at DeviceHostWindows.Program.HandleRequest(HttpListenerContext context)
at DeviceHostWindows.WebServer.<Run>b__4_1(Object c)

You will need to grab 1 minute full mux with TS Capture https://www.tscapture.com/ (another of sub's programs) on the 184500 frequency.

Don't bother renaming files, just send the whole zip NextPVR creates for you on the Settings page.

Martin

[Chris4877]

I have now updated the TV Guide, having first emptied it.
My first impressions are that there appear to be somewhat fewer blank spaces than before, but that
a fair number of blank spaces nevertheless still exist.
The programme listings for "Today" appear to be almost complete, whilst the programme
listings for "Tomorrow" and the following days have large numbers of blank spaces, the distribution
of which appears to be quite random amongst the various channels.
See the screenshot below:

     

I have also attached my latest log files.


  NextPVR_Logs_2023-09-08_10.04.zip (Size: 276.58 KB / Downloads: 2)

[Chris4877]

It looks like there is some data that NextPVR doesn't like
You will need to grab 1 minute full mux with TS Capture https://www.tscapture.com/ (another of sub's programs) on the 184500 frequency.
<SNIP>
Don't bother renaming files, just send the whole zip NextPVR creates for you on the Settings page.

Thanks for your reply.

I rename the files, because I now have a folder full of them, and I don't want to upload the wrong one.

I'll have to get back to you later on with the TS Capture, as I have some important errands to do now.

[sub]

On the Settings->Guide page, click the cog next to the DVB EPG option, and try bumping it up from the 60 second default. Try like 90 seconds to see if it helps.

[mvallevand]

Sub allows 1 minute captures without paying.

Martin

[Chris4877]

OK, thanks.

[Chris4877]

On the Settings->Guide page, click the cog next to the DVB EPG option, and try bumping it up from the 60 second default. Try like 90 seconds to see if it helps.

When I update the EPG, it always seems to take about 15 to 20 minutes to update all the 5 listed frequencies, and as it currently stands, each individual frequency takes at least 3 minutes to complete.
Anyway, I'll try your suggestion later on, even though it's actually already taking considerably more than 60 seconds on each frequency.