Does NextPVR regularly "ping" schedules direct?

[kevin-pvr]

I have been locked out of Schedules Direct.

The error is...

Schedules Direct [Exceeded maximum number of unique IP addresses in 24 hours. Please contact Schedules Direct support: service@schedulesdirect.org for more information or create a support ticket: https://www.schedulesdirect.org/lineupsupport (not active)]

I can see that my VPN is changing server IP addresses (I am looking into this).  

I have the NextPVR set to request updated schedules once a day.

Does NextPVR regularly "ping" schedules direct even if it is not requesting an update?

Just wondering why SD saw too many IP address changes.

Thanks,
Kevin

[mvallevand]

Contact SD as indicated for sure it is your VPN. NextPVR doesn't regularly ping but every time you look for art it will contact SD.

Martin

[kevin-pvr]

Thanks Martin.

It is supposedly reset now by SD.  You can source from 5 distinct IP addresses in a 24 hour period.



I did a stop/start of the NextPVR server but I am getting the same error message.

Do you know if I have to deleted the SD lineup and re-enter it?

Cheers,
Kevin

[mvallevand]

No the lineup should be fine, but you might need to restart the server it doesn't ping. Are you using a current version of NextPVR

Also five IPS is not many using a VPN, it is not a persistent connection, they need a permanent fix for you if they simply resent it

Martin

[kevin-pvr]

Martin,
I am up to date with  Version: 7.1.1.260616

When you say " but you might need to restart the server it doesn't ping"

I assume this is the NextPVR server.  I did initiate a stop and start of the server.  I'll try again.

I also turned off (temporarily) artwork from SD to reduce the number of requests.

Thanks for your help.

Cheers,
Kevin

[mvallevand]

OK then if it immediately came back as blocked you need to talk to SD. They can work around the VPN disabling artwork is not really a fix.

Maritn

[kevin-pvr]

I am still having problems with this.

SD shows that NextPVR is accessing it multiple times with different IP addresses from my VPN. 

I thought I had disabled artwork from SD but it was on when I checked today.

I see another place in the config file for SD...

<PreferArtFromSchedulesDirect>true</PreferArtFromSchedulesDirect>

I am going to set this to false.

Is there any way I can prevent NextPVR from accessing SD outside the time I have set to fetch new guide data?

Thanks for any thought you may have.

[mvallevand]

Did you contact SD to get them to fix your account?

Martin

[kevin-pvr]

I have contacted SD.

They keep telling me that I have exceeded the number of IP addresses.

I have asked if they can increase the number of IP addresses in a 24 hour period.

I also asked if there are other work arounds.

I am not getting great help from them.

As a workaround, is it possible to download SD data locally?  I can then point NextPVR to the file.

[mvallevand]

On the forum or the support link? Robert is pretty good.

Do you leave the server on 24/7? Every time you start it it logs in.

Martin.