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problems with EPG update on 3.3.8, can I downgrade to 3.2.9?

problems with EPG update on 3.3.8, can I downgrade to 3.2.9?
TomPyd
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#1
2014-11-13, 12:44 PM
I am having a similar issue with even worse symptoms, which overlap with this thread.
I have a notebook that I connect a Kworld USB tuner stick at home as well as a 2 tuner HD Homerun on my home network.
The EPG update was set to occur at 10am while at work and always worked flawlessly.
When I upgraded to 3.3.8, my USB tuner immediately gave "Unable to find capture device" when I tried to watch with it.
I saw that other TV Apps could access it and it was showing as present and enabled under settings. I did a channel re-scan, and it found some channels, so I canceled the scan and saved and capture was ok.
The next day the EPG update failed giving some sort of TCP error.
Now whenever it runs the EPG update and I'm NOT at home connected to the USB tuner stick, all my scheduled recordings show as conflict, even after I'm back home and connected. The only choice is to delete all of the scheduled recordings and re-schedule them.
The update also continues to fail while running un-attended. If I manually launch it, I can monitor the mc2xml window, which sometimes gives the TCP error, sometimes it simply says "no new data".
I have tried upgrading to mc2xml latest version but the results are the same.

My successful work-around has been to run the mc2xml.exe with the -f switch to force an update. Later, when the UpdateEPG.bat launches at 10am, it uses the results downloaded from the manual launch of mc2xml.

I would love to DOWNGRADE back to 3.2.9, but I'm afraid of losing all my settings if I run the uninstall.
btw....if I run the install of 3.2.9, it does correct the "Unable to find capture device" until the next time I run NPVR while not connected to the tuner.

Again, I have NEVER had issues with "Unable to find capture device" until the update to 3.3.8.
johnsonx42
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#2
2014-11-13, 04:39 PM
I moved this post out of bobins' thread, as it is 100% completely unrelated to bobins' issue.
server: NextPVR 5.0.7/Win10 2004/64-bit/AMD A6-7400k/hvr-2250 & hvr-1250/Winegard Flatwave antenna/Schedules Direct
main client: NextPVR 5.0.7 Desktop Client; LG 50UH5500 WebOS 3.0 TV
johnsonx42
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#3
2014-11-13, 04:58 PM
You are describing several separate issues. It sounds like you are using the software in a scenario no one ever planned for: you have 3 tuners connected when actually doing recordings, but no tuners connected when the EPG update runs. You'll need to post a your logs showing an EPG update.

Same story with the capture device unavailable message; you'll get that if your tuners have been tagged "Not Present". Normally such tagging would only happen if you go into Settings->Devices with the tuners not there. Perhaps you've been doing that as you check out the new version? Again, you'll need to post logs.

The TCP error you report is common with MC2XML; it seems microsoft's epg service (which you are technically stealing with MC2XML) goes through fits of such problems periodically. It's unrelated to anything in NextPVR. I suggest using Schedules Direct instead, as it is reliable, legal, and has built-in support in NextPVR.

Finally, no you can't downgrade directly. Your database has been modified during the 3.3.8 upgrade, and is no longer compatible with 3.2.9. You would have to export your recordings and then save the resulting .xml files, backup any scripts you have along with anything else 'custom' you put in the NPVR data directory, then uninstall 3.3.8, delete the entire NPVR data directory (generally c:\users\public\npvr), and install 3.2.9, setup your channels and EPG again, and import your recordings. Bad idea though, much better to figure out whatever you have going wrong with 3.3.8 and fix it.
server: NextPVR 5.0.7/Win10 2004/64-bit/AMD A6-7400k/hvr-2250 & hvr-1250/Winegard Flatwave antenna/Schedules Direct
main client: NextPVR 5.0.7 Desktop Client; LG 50UH5500 WebOS 3.0 TV
sub
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NextPVR HQ, New Zealand
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#4
2014-11-13, 05:43 PM
If you can post the nrecord.log file(s), we'll take a look at what happened with the EPG update that happened overnight, and the rescheduling of recordings that happens soon after.

I don't think there is any serious issues around this, or we'd have seen a lot more posts about it. (Bobin's problem is different and unrelated to this)
TomPyd
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#5
2014-11-19, 06:08 PM (This post was last modified: 2014-11-20, 01:07 AM by TomPyd.)
Sorry...I never saw this reply and lost track of it after it was moved.

I fixed the mc2xml issue by changing the batch file

@ECHO Off
color 1e
chdir C:\Program Files (x86)\NPVR\
start "explore" "C:\Program Files (x86)\NPVR\"
SET CNT=0
SET MAX=15
c:
@echo strike any key
rem pause
:START
Echo Guide Listing Update Initiated - attempt %CNT%...>Result.log
mc2xml
rem start "mc2xml" "C:\Program Files (x86)\NPVR\mc2xml.exe"
@ECHO ON
@echo Error Level is %ERRORLEVEL%
@ECHO Off
IF ERRORLEVEL 99 GOTO RETRY
if errorlevel 1 GOTO NONEW
if errorlevel 0 GOTO END
IF ERRORLEVEL 2 GOTO RETRY
GOTO END
REM _______________________________________________________

:RETRY
@ECHO ON
@echo ****************************************
@echo Error on attempt %CNT%
@echo Retry delay
@echo ****************************************
Echo Guide Listing Error on attempt %CNT% - Retrying...>Result.log
Call retry.bat
@ECHO OFF
SET /A CNT += 1
IF %CNT% == %MAX% GOTO FAILEND
mc2xml -w 30
rem start "mc2xml" "C:\Program Files (x86)\NPVR\mc2xml.exe" -w 30
GOTO START
REM _______________________________________________________

:FAILEND
@ECHO ON
@Echo *************************************
@Echo
@echo Update Failed after %MAX% Attempts!
@Echo
@Echo *************************************
Echo Guide Listing has Failed!>Result.log
@ECHO OFF
GoTO exitME
REM _______________________________________________________

:NoNEW
@ECHO ON
@echo +++++++++ No New Data available! ++++++++++
Echo Guide Listing has No New Data available!>Result.log
@ECHO OFF
GoTO exitME
REM _______________________________________________________

:END
@ECHO ON
@Echo ================================
@echo | Update Successfully Completed! |
@Echo ================================
Echo Guide Listing Update Successfully Completed!>Result.log
@ECHO OFF
:exitME
start notepad result.log
TomPyd
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#6
2014-11-19, 06:21 PM
In reference to the issue with the capture, that never showed up until the day I upgraded.
It happened again last night...I checked the guide and "NCIS" was not 'red'
I checked under conflicts and all of the recordings scheduled for the usb tuner were listed with "no tuner available"
I tried deleting ALL of these from the recurring recordings list and when I tried to re-schedule them I got a conflict.
Launching live tv worked, but then exiting and trying to schedule again gave the failure to capture.

So....I re-ran the install file and the USB capture was available.

All of this happened right around 8pm on Tues the 18th. Ive zipped all the logs from the last couple of days. and I'll try to post them.

How can I go about SAFELY and securely donating via paypal?

I will look into Schedules Direct, thanks.
TomPyd
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Posts: 51
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Joined: Nov 2014
#7
2014-11-19, 06:25 PM
I think I succeeded in uploading....let me know if I did it wrong.
Thanks again
TomPyd
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Posts: 51
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Joined: Nov 2014
#8
2015-01-29, 01:32 AM
The problem has occurred again today after being absent since my last post. I have added a Hauppauge DCR-2650 usb dual tuner with a cable card. When I came home from work and connected to it, I got "unable to find capture device" when I tried to tune. I checked settings and all tuners were present and enabled. The Hauppauge DCR-2650 web page showed the tuners ok. I ended up restarting the recording service to get it to be able to tune. Now I just realized that all my scheduled recordings are now listed under "conflicts" and cannot be resolved. I'm attaching the logs. I use schedule direct but still have a few channels on the original xml guide that I haven't changed.
mvallevand
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#9
2015-01-31, 04:23 PM
TomPyd Wrote:The problem has occurred again today after being absent since my last post. I have added a Hauppauge DCR-2650 usb dual tuner with a cable card. When I came home from work and connected to it, I got "unable to find capture device" when I tried to tune. I checked settings and all tuners were present and enabled. The Hauppauge DCR-2650 web page showed the tuners ok. I ended up restarting the recording service to get it to be able to tune. Now I just realized that all my scheduled recordings are now listed under "conflicts" and cannot be resolved. I'm attaching the logs. I use schedule direct but still have a few channels on the original xml guide that I haven't changed.

I am a bit confused about what the problem is but I do see a bad command in your batch file the will cause some problems running as a service with no interactive desktop

start "explore" "C:\Program Files (x86)\NPVR\"

Also in one set of logs you had TV Listings plugin but it was not current with the 3.3.8 version

Martin
TomPyd
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#10
2015-01-31, 04:53 PM
Thank you Martin.

The explore does work...it opens a window to the download folder so I could verify the epg update was successful.
I have since switched to Schedules Direct per Sub's recommendation and I don't think I even need the batch file anymore.

Is there an update for the TV listings plugin that I needed to install?
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