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1 channel not found or unknown in scan

1 channel not found or unknown in scan
sheddo
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Posts: 6
Threads: 1
Joined: Aug 2015
#1
2015-08-30, 12:58 AM
Hi,

I have a re-installation in Brisbane Australia due to a OS crash:
Vista
NPVR 3.5.7
Leadtek DTV1000s

When I scan for channels I get everything except for the channels at 219500 if I set the country and region to Australia Brisbane. (also with "scan Offsets checked). It simply finds nothing.

If I scan all regions it will find something at 219500, (Actually 219375) but it is unknown and will not play.

I have had this problem previously, but cannot recall for the life of me how I got around it. The channles at 219500 until before the OS crash were perfect so I know they are there!

Any ideas?

Log file should be attached.

Thanks in advance
sub
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NextPVR HQ, New Zealand
Posts: 106,807
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Joined: Nov 2003
#2
2015-08-30, 01:05 AM
Unfortunately your device doesn't seem to report any signal status (locked/quality/strength) info, so it's not really possible to tell if it has managed to lock onto a signal or not. There is no sign of errors in your logs, so I'm going to have to assume it never locked onto a signal at that frequency and delivered data to the application.

That seems to the first frequency scanned. It possible your driver does something quirky with the first frequency, so maybe try an 'Australia / All Regions' scan to see if you have any more luck.
sheddo
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Joined: Aug 2015
#3
2015-08-30, 01:22 AM
sub Wrote:Unfortunately your device doesn't seem to report any signal status (locked/quality/strength) info, so it's not really possible to tell if it has managed to lock onto a signal or not. There is no sign of errors in your logs, so I'm going to have to assume it never locked onto a signal at that frequency and delivered data to the application.

That seems to the first frequency scanned. It possible your driver does something quirky with the first frequency, so maybe try an 'Australia / All Regions' scan to see if you have any more luck.

Thanks for the quick response.

If i scan "all Regions" it finds channels at about the correct frequency but the appear to be unknown!
Could it be a decoding issue?

[ATTACHMENT NOT FOUND]
johnsonx42
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#4
2015-08-30, 01:24 AM
if you just let it add those unknown channels, can you watch any of them?
server: NextPVR 5.0.7/Win10 2004/64-bit/AMD A6-7400k/hvr-2250 & hvr-1250/Winegard Flatwave antenna/Schedules Direct
main client: NextPVR 5.0.7 Desktop Client; LG 50UH5500 WebOS 3.0 TV
sheddo
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#5
2015-08-30, 01:31 AM
It thinks about it for a long time, but no dice! Eventually a black screen.... still nothing..... Then a message that "The tuner you were using was required for a recording." (I'm not recording anything..... not intentionally anyway!)

When I then try and select a different channel
sub
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NextPVR HQ, New Zealand
Posts: 106,807
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#6
2015-08-30, 01:32 AM
sheddo Wrote:If i scan "all Regions" it finds channels at about the correct frequency but the appear to be unknown!
That could be a sign of poor reception on that frequency. As johnsonx42 asked, can you watch those channels?
sub
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NextPVR HQ, New Zealand
Posts: 106,807
Threads: 769
Joined: Nov 2003
#7
2015-08-30, 01:34 AM
sheddo Wrote:It thinks about it for a long time, but no dice! Eventually a black screen.... still nothing..... Then a message that "The tuner you were using was required for a recording." (I'm not recording anything..... not intentionally anyway!)
Its sounded lot like very poor reception of channels on that frequency. Do you any other tv software installed that proves that wrong? ie, can you watch smooth live tv on your current setup with any other software.
sheddo
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Joined: Aug 2015
#8
2015-08-30, 01:40 AM
I don't have any other software installed ATM. Currently downloading the native software to check.
Report soon

FYI: Before the rebuild I was using NextPVR and Kodi without issue.
johnsonx42
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#9
2015-08-30, 02:19 AM
If it worked fine before the system was rebuild, then perhaps a 1 minute full transport stream capture of that mux uploaded somewhere like wetransfer.com would help?

http://www.tscapture.com
server: NextPVR 5.0.7/Win10 2004/64-bit/AMD A6-7400k/hvr-2250 & hvr-1250/Winegard Flatwave antenna/Schedules Direct
main client: NextPVR 5.0.7 Desktop Client; LG 50UH5500 WebOS 3.0 TV
sheddo
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Joined: Aug 2015
#10
2015-08-30, 02:57 AM
OK,

I installed Winfast which only found channels on 3 frequencies. (There should be 6),

I also installed tscapture;
Encouragingly tscapture found and identified correctly the channels on 219500.
Disappointingly recording on any, (or all) of these channels results in a file of 0 bytes! (So nothing to upload!)

This could well be a reception issue then...???

Cheers
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