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NextPVR started crashing during playback with latest update (4.0.4 171121)

NextPVR started crashing during playback with latest update (4.0.4 171121)
cohenjor
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#1
2017-11-21, 05:37 AM
NextPVR has been working really well for me in recent months, but I still had some weird issues described in other threads. So I eagerly installed the latest update today hoping it would fix those issues, but it unfortunately introduced some crashes I hadn't previously seen.

Specifically, if there are some moments of poor reception in the broadcast, NextPVR now has a high chance of crashing, instead of just freezing / processing for a second before it continues. Those same video files play back fine in VLC without crashes, instead just showing some video artifacts at those moments of poor reception.

I've collected and attached my logs. The crashes happened on two different videos:

Watching Saturday Night Live around timestamp 2017-11-20 20:00-ish
Watching NFL game around timestamp 2017-11-20 21:20-ish


Thanks so much for your help! Let me know if there's other information I can provide.
sub
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NextPVR HQ, New Zealand
Posts: 106,706
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#2
2017-11-21, 06:01 AM
Can you reproduce it with a recording? If so, please supply the recording so I can try reproducing it here. Put the file somewhere like dropbox or onedrive.

Alternatively, if you create a c:\temp directory, do you get a c:\temp\crash.mdmp when you have this problem?
cohenjor
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#3
2017-11-21, 09:36 PM
I've since deleted both of those recordings but will do as you ask if it happens again - both provide the recording and also create a temp directory and see if a crash dump shows up. Thanks sub!
cohenjor
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#4
2017-12-04, 02:08 AM
Hey there, I finally managed to secure a repro and saved the recording out to OneDrive.

I created a c:\temp directory but NextPVR said "Error saving crash file" when it crashed.

The recording crashes right around the 4 minute 5 second mark, on NextPVR version 4.0.4 (171121)

Recording can be found here: https://1drv.ms/v/s!AjhVz5wTFCwF3d4mNfh8gArPriPldQ

The same video plays fine in VLC with just a couple of minor playback glitches here and there.
sub
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NextPVR HQ, New Zealand
Posts: 106,706
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#5
2017-12-04, 02:31 AM
I've played the first 10 minutes without any issue. I have recently fixed a couple of issues that could lead to a crash though, so it's possible my slightly newer build is no longer exhibiting this problem.

I'll be putting a new build out in a few days, so try that build, and let me know if the issue is still there.
cohenjor
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#6
2017-12-04, 08:16 PM
Ok cool, I'll hang onto the video to try it again on the new build. Thanks again!
cohenjor
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#7
2017-12-10, 04:53 PM
Just wanted to follow-up - 4.0.5 does seem to have fixed this issue! Thanks sub
sub
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NextPVR HQ, New Zealand
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#8
2017-12-10, 05:03 PM
Great!
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