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Reduced Channel List

Reduced Channel List
tesla1886
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Kevin

United States
Posts: 140
Threads: 36
Joined: Oct 2017
#1
2018-02-06, 09:19 AM
When I change the channel for the first time after starting the software I get a message in the upper right corner of the screen that says reduced channel list. When I change channels some of them are missing.

How to I switch from the reduced channels list?
Kevin

AMD FX-8320E 8 core
16 gig RAM
Gigabyte MoBo GA-970 DS3P
GIGABYTE Ultra Durable 2 Series GeForce GT 730 video card
1 TB SSD System drive, 10 TB HD for DVD's, 6 TB HD for recorded videos
Windows 10 Pro in domain
Next PVR client
Hauppauge WinTV-quadHD tuner card
sub
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Administrator

NextPVR HQ, New Zealand
Posts: 106,789
Threads: 769
Joined: Nov 2003
#2
2018-02-06, 04:47 PM
Do you have channels listed against all four tuners on the Settings->Devices channel? When you tried to setup the second and subsequent tuners, did you accept NextPVR's offer to copy the channels from the existing tuner? (you should have, and not scanned each tuner individually)
tesla1886
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Kevin

United States
Posts: 140
Threads: 36
Joined: Oct 2017
#3
2018-02-07, 12:21 AM
sub Wrote:Do you have channels listed against all four tuners on the Settings->Devices channel? When you tried to setup the second and subsequent tuners, did you accept NextPVR's offer to copy the channels from the existing tuner? (you should have, and not scanned each tuner individually)

It has been about a year since I first setup my PVR. I do not remember a prompt to copy channels. However I have scanned for channels again since initially setting up NPVR. I scanned one of the the tuners and exported the channel list then imported them into the other tuners.

As I said I have been using my PVR for about a year. This issue has just started recently maybe with in the last few weeks. Iif I right click and choose channel list all channels are listed and can be selected, the same for using the guide. I am only missing channels when "channel surfing"

Thank You.
Kevin

AMD FX-8320E 8 core
16 gig RAM
Gigabyte MoBo GA-970 DS3P
GIGABYTE Ultra Durable 2 Series GeForce GT 730 video card
1 TB SSD System drive, 10 TB HD for DVD's, 6 TB HD for recorded videos
Windows 10 Pro in domain
Next PVR client
Hauppauge WinTV-quadHD tuner card
sub
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Administrator

NextPVR HQ, New Zealand
Posts: 106,789
Threads: 769
Joined: Nov 2003
#4
2018-02-07, 12:29 AM
Do you only see each channel listed once in the guide, or multiple times?
tesla1886
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Kevin

United States
Posts: 140
Threads: 36
Joined: Oct 2017
#5
2018-02-07, 04:59 AM
sub Wrote:Do you only see each channel listed once in the guide, or multiple times?

Once
Kevin

AMD FX-8320E 8 core
16 gig RAM
Gigabyte MoBo GA-970 DS3P
GIGABYTE Ultra Durable 2 Series GeForce GT 730 video card
1 TB SSD System drive, 10 TB HD for DVD's, 6 TB HD for recorded videos
Windows 10 Pro in domain
Next PVR client
Hauppauge WinTV-quadHD tuner card
sub
Offline

Administrator

NextPVR HQ, New Zealand
Posts: 106,789
Threads: 769
Joined: Nov 2003
#6
2018-02-07, 06:13 AM
Ok - reproduce the problem, and post the logs and I'll check what's happening.
tesla1886
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Kevin

United States
Posts: 140
Threads: 36
Joined: Oct 2017
#7
2018-02-07, 10:02 AM
sub Wrote:Ok - reproduce the problem, and post the logs and I'll check what's happening.

I rebooted the system, for other reasons, and now the problem has "gone away". Does that give you an idea?

If it comes back I will post the logs here!

Thank you
Kevin

AMD FX-8320E 8 core
16 gig RAM
Gigabyte MoBo GA-970 DS3P
GIGABYTE Ultra Durable 2 Series GeForce GT 730 video card
1 TB SSD System drive, 10 TB HD for DVD's, 6 TB HD for recorded videos
Windows 10 Pro in domain
Next PVR client
Hauppauge WinTV-quadHD tuner card
sub
Offline

Administrator

NextPVR HQ, New Zealand
Posts: 106,789
Threads: 769
Joined: Nov 2003
#8
2018-02-07, 04:06 PM
tesla1886 Wrote:I rebooted the system, for other reasons, and now the problem has "gone away". Does that give you an idea?
Nope Big Grin

Post logs if the problem comes back.
TK978
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Junior Member

Posts: 19
Threads: 4
Joined: Jun 2018
#9
2018-11-09, 02:07 AM
I have the "reduced channel" notification and list also. It is only on the "Live Pop-up guide" and when you channel surf. The regular tv guide is fine. The channels affected are only the OTA channels with sub channels.( other channels from stb are fully listed) It seemingly only shows the secondary sub-channels. For example -Channel 4.1 will be deleted from the list but 4.2 will not. Can still tune to channel by using the "rightclick" menu and go down to channels and click on the desired channel. Have not rebooted yet to see if it solved the problem as
johnsonx42
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Posting Freak

Posts: 7,298
Threads: 189
Joined: Sep 2008
#10
2018-11-10, 12:31 AM
that's odd, this was a bug that was squashed years ago. Exact same symptoms. I wonder how it's managed to come back, if it is indeed the same bug. I'll try to re-produce it here later tonight or tomorrow.
server: NextPVR 5.0.7/Win10 2004/64-bit/AMD A6-7400k/hvr-2250 & hvr-1250/Winegard Flatwave antenna/Schedules Direct
main client: NextPVR 5.0.7 Desktop Client; LG 50UH5500 WebOS 3.0 TV
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