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QAM tuner - issue when local feed switches to national

QAM tuner - issue when local feed switches to national
ElihuRozen
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Massachusetts, USA
Posts: 440
Threads: 44
Joined: Apr 2006
#1
2019-11-16, 10:15 PM
For the second week in a row, I had an issue recording my school's football game.  The games' broadcasts started at noon and I did my usual two minutes buffer at the beginning.  In both cases, the two minutes of local content recorded and then it stopped recording as soon as the credits for the previous show ended.  It started recording again at 2:58 PM when the recording of the next show that I had scheduled started.  For sporting events I record the next show to make sure I don't miss the ending of the game.

Logs attached (after deleting some old web & MVP logs to get the zip small enough to attach) 
Details for logs:  Started recording channel 505 at 11:58 AM.  Issue happens at 12:00 PM.  Recording of content resumes at 2:58 PM and continues until scheduled end at 3:02 PM.
Tuners: SD HDHR Prime (HDHR3-CC). SD HDHR Connect Quatro Tuner (HDHR5-4US) - only QAM.  URayCoder H.264 - capturing cable box.
Client: Odroid-N2 running knewc on KODI - connected via MoCA.
EPG: SchedulesDirect
Provider: Verizon Fios
Server: Dell XPS 8700 with Windows 8.1
mvallevand
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Ontario Canada
Posts: 36,766
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#2
2019-11-16, 10:22 PM
Is the file large or small?

Martin
ElihuRozen
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Massachusetts, USA
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#3
2019-11-16, 10:52 PM
(2019-11-16, 10:22 PM)mvallevand Wrote: Is the file large or small?

Martin
Small.  Both, meaning last week & this week, are around 400 Meg when I would expect them to be more than 20 Gig.
Tuners: SD HDHR Prime (HDHR3-CC). SD HDHR Connect Quatro Tuner (HDHR5-4US) - only QAM.  URayCoder H.264 - capturing cable box.
Client: Odroid-N2 running knewc on KODI - connected via MoCA.
EPG: SchedulesDirect
Provider: Verizon Fios
Server: Dell XPS 8700 with Windows 8.1
mvallevand
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Ontario Canada
Posts: 36,766
Threads: 727
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#4
2019-11-16, 11:01 PM
I see you started a recording near the end could you send samples of each file using cutchunk from the wiki?

Martin
ElihuRozen
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Massachusetts, USA
Posts: 440
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Joined: Apr 2006
#5
2019-11-17, 02:19 PM
(2019-11-16, 11:01 PM)mvallevand Wrote: I see you started a recording near the end could you send samples of each file using cutchunk from the wiki?

Martin
The start of the original recording: http://www.mediafire.com/file/bwhnit7txs...nk.ts/file
The end of the original recording: http://www.mediafire.com/file/fnzoetdkzm...nk.ts/file
The start of the recording I added when I realized what had happened: http://www.mediafire.com/file/ek838dsnu2...nk.ts/file

The first two are channel 505.  The last one is channel 509.  All of these are ten Meg.  I can post bigger chunks if you want, or the whole files.  I can also create a guest ID in NEWA and you could download them directly from my NPVR server.
Tuners: SD HDHR Prime (HDHR3-CC). SD HDHR Connect Quatro Tuner (HDHR5-4US) - only QAM.  URayCoder H.264 - capturing cable box.
Client: Odroid-N2 running knewc on KODI - connected via MoCA.
EPG: SchedulesDirect
Provider: Verizon Fios
Server: Dell XPS 8700 with Windows 8.1
mvallevand
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Ontario Canada
Posts: 36,766
Threads: 727
Joined: May 2006
#6
2019-11-17, 04:03 PM
I thought you recorded the same channel so there isn't anything certain. The first file and second files are interesting in that the end of the original shows that it is in half way through the 4th quarter. If you could put the whole 400MB file one Drive or OneDrive that might help

Martin
ElihuRozen
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Massachusetts, USA
Posts: 440
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Joined: Apr 2006
#7
2019-11-17, 07:02 PM
(2019-11-17, 04:03 PM)mvallevand Wrote: I thought you recorded the same channel so there isn't anything certain.  The first file and second files are interesting in that the end of the original shows that it is in half way through the 4th  quarter.  If you could put the whole 400MB file one Drive or OneDrive that might help

Martin
Uploaded to OneDrive:
https://1drv.ms/v/s!AEhOXi1HL8SHijo
It gives an error trying to play it, but you should be able to click Download.

In terms of the first & second files, I have it record "College Football" from 11:58 AM to 3:02 PM, with buffering.  I also have it record "College Football Scoreboard" from 2:58 PM to 4:02 PM or something on the same channel.  Because of Multi-Record, when the tuner starts to record the second show, it resumes recording the first show.
Tuners: SD HDHR Prime (HDHR3-CC). SD HDHR Connect Quatro Tuner (HDHR5-4US) - only QAM.  URayCoder H.264 - capturing cable box.
Client: Odroid-N2 running knewc on KODI - connected via MoCA.
EPG: SchedulesDirect
Provider: Verizon Fios
Server: Dell XPS 8700 with Windows 8.1
mvallevand
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Posting Freak

Ontario Canada
Posts: 36,766
Threads: 727
Joined: May 2006
#8
2019-11-17, 08:12 PM (This post was last modified: 2019-11-17, 08:16 PM by mvallevand.)
Basically at around packet 633215 there were no audio or video packets received, just PAT and PMT for most the file until they come back around 11000 seconds later. It looks like a delivery problem but I can't explain it any better. Do you have the HDHR software configured as default? Using NextPVR is not recommended.

Martin
ElihuRozen
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Massachusetts, USA
Posts: 440
Threads: 44
Joined: Apr 2006
#9
2019-11-18, 03:01 AM
(2019-11-17, 08:12 PM)mvallevand Wrote: Basically at around packet 633215 there were no audio or video packets received, just PAT and PMT for most the file until they come back around 11000 seconds later.  It looks like a delivery problem but I can't explain it any better.  Do you have the HDHR software configured as default?  Using NextPVR is not recommended.

Martin
I do have it configured as default.  As I put in the title of this thread, I think it is not handling something in the switch from the local feed before noon to the national feed at noon. 

Not that I think it will make  a difference, but I updated the firmware on the HDHR today.  I also moved tuner 0 to fourth priority in the Devices tab of NextPVR Settings.  Partly that was because I just setup my Roku to be able to access the HDHR, just to see if I could get it to work, and I don't want to be playing with it on the Roku when NPVR tries to record.
Tuners: SD HDHR Prime (HDHR3-CC). SD HDHR Connect Quatro Tuner (HDHR5-4US) - only QAM.  URayCoder H.264 - capturing cable box.
Client: Odroid-N2 running knewc on KODI - connected via MoCA.
EPG: SchedulesDirect
Provider: Verizon Fios
Server: Dell XPS 8700 with Windows 8.1
mvallevand
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Posting Freak

Ontario Canada
Posts: 36,766
Threads: 727
Joined: May 2006
#10
2019-11-18, 03:16 AM
The fact that PAT PMT packets are being received with no av packets mean it is not NextPVR. Hopefully the firmware update will fix it

Martin
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