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Black screen after please wait

Black screen after please wait
ironatom
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#1
2020-03-05, 08:00 AM (This post was last modified: 2020-03-05, 08:01 AM by ironatom.)
NextPVR used to work great until two days ago.

We could watch live TV, sycned perfectly, could record shows, etc.

Now when i select a channel to watch, it gets stuck on "please wait" and then it blackscreens.

ive attached the logs i got out of it, but i don't know how useful they will be.


Attached Files
.zip   logs-20200304-2349.zip (Size: 108.21 KB / Downloads: 4)
mvallevand
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#2
2020-03-05, 01:24 PM
Looking at your setup, I would definitely suggest you try the LAV 32 bit audio and video decoders https://github.com/Nevcairiel/LAVFilters/releases

If that doesn't fix the problem do new recordings play? It is possible that your provider recently moved to h264.

Martin
ironatom
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#3
2020-03-06, 07:25 AM (This post was last modified: 2020-03-06, 07:25 AM by ironatom.)
(2020-03-05, 01:24 PM)mvallevand Wrote: Looking at your setup, I would definitely suggest you try the LAV 32 bit audio and video decoders https://github.com/Nevcairiel/LAVFilters/releases

If that doesn't fix the problem do new recordings play?  It is possible that your provider recently moved to h264.

Martin

I tried out the decoders, even having them as all didn't work.

New recordings do not work.

Thank you for your help so far
Graham
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#4
2020-03-06, 12:03 PM (This post was last modified: 2020-03-06, 12:04 PM by Graham.)
(2020-03-06, 07:25 AM)ironatom Wrote: New recordings do not work.

nrecord.log.1 has ...

Quote:2020-03-04 12:58:20.861 [DEBUG][13] Started recording (1345:4:C:\Users\Public\Videos\Your World With Neil Cavuto\Your World With Neil Cavuto_20200304_13001400.ts)
2020-03-04 12:58:20.874 [DEBUG][13] No C:\Users\Public\NPVR\Scripts\ParallelProcessing.bat
2020-03-04 14:02:00.181 [DEBUG][13] Stopping recording (1345 on 22). Past end time of recording. 4
2020-03-04 14:02:00.181 [DEBUG][13] No errors, but no data delivered

I don't know why the NextPVR Recording Service is not receiving data from the tuner device.

Do the files created as new recordings have a file size of zero?

Is there an air gap in the cabling to the tuner?
.
ironatom
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#5
2020-03-06, 11:40 PM
(2020-03-06, 12:03 PM)Graham Wrote:
(2020-03-06, 07:25 AM)ironatom Wrote: New recordings do not work.

nrecord.log.1 has ...

Quote:2020-03-04 12:58:20.861 [DEBUG][13] Started recording (1345:4:C:\Users\Public\Videos\Your World With Neil Cavuto\Your World With Neil Cavuto_20200304_13001400.ts)
2020-03-04 12:58:20.874 [DEBUG][13] No C:\Users\Public\NPVR\Scripts\ParallelProcessing.bat
2020-03-04 14:02:00.181 [DEBUG][13] Stopping recording (1345 on 22). Past end time of recording. 4
2020-03-04 14:02:00.181 [DEBUG][13] No errors, but no data delivered

I don't know why the NextPVR Recording Service is not receiving data from the tuner device.

Do the files created as new recordings have a file size of zero?

Is there an air gap in the cabling to the tuner?
.

New recordings do not exist, i'm probably just going to do a fresh install and see if that works.

i've added some newer logs incase it helps.


Attached Files
.zip   logs-20200306-1533.zip (Size: 57.37 KB / Downloads: 1)
mvallevand
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#6
2020-03-06, 11:47 PM
Did you check the status of cable to your Ceton device or on the cablecard itself through some Ceton utility or your provider? I see

2020-03-06 12:58:00.427 [DEBUG][55] DRI: CAS.SetChannel() failed

on all tuning attempts?

Martin
ironatom
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#7
2020-03-07, 10:43 PM
as it turns out, the cable company wasn't sending a signal...

thank you all for your help in leading me to this conclusion, you were both very helpful
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