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Web App won't remember my Login

 
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Web App won't remember my Login
Bobbybear
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UK
Posts: 163
Threads: 43
Joined: Nov 2011
#1
2020-04-05, 12:54 PM
Whenever I open the web app I get a blank page with just the Header Bar as normal and three headings down the left side of the page for 
Available Storage
Recent Recordings
Upcoming Recordings

But the page is blank...

I have to select Settings from the tool bar, select logout, then the login page appears and I can login and everything appears as normal.
The problem I have to do this very time I want to use the app even though I have ticked the remember me box.
Is this common or is there a fix?

Regards
Bob
Windows 11 Professional (x64), AMD Ryzen 9 9000X, ASUS TUF Gaming 850-Plus WIFI, 64GB DDR5 RAM, Samsung SSD 990 EVO Plus 1TB (OS), TBS 6281 Dual DVB-T2/T BDA Tuner, TBS 6981 DVB-S/S2 DUAL BDA Tuner.

Retired Engineer "When was there any time for work?"

Graham
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UK
Posts: 4,058
Threads: 102
Joined: Dec 2005
#2
2020-04-05, 01:10 PM
(2020-04-05, 12:54 PM)Bobbybear Wrote: Whenever I open the web app I get a blank page with just the Header Bar as normal and three headings down the left side of the page for 
Available Storage
Recent Recordings
Upcoming Recordings

But the page is blank...

I have to select Settings from the tool bar, select logout, then the login page appears and I can login and everything appears as normal.
The problem I have to do this very time I want to use the app even though I have ticked the remember me box.
Is this common or is there a fix?

Regards
Bob

Do you use a web address that ends with index.html?
.
Bobbybear
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UK
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Threads: 43
Joined: Nov 2011
#3
2020-04-05, 01:26 PM
Yes
I usually open it from the system tray icon

Bob
Windows 11 Professional (x64), AMD Ryzen 9 9000X, ASUS TUF Gaming 850-Plus WIFI, 64GB DDR5 RAM, Samsung SSD 990 EVO Plus 1TB (OS), TBS 6281 Dual DVB-T2/T BDA Tuner, TBS 6981 DVB-S/S2 DUAL BDA Tuner.

Retired Engineer "When was there any time for work?"

Graham
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UK
Posts: 4,058
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Joined: Dec 2005
#4
2020-04-05, 01:53 PM (This post was last modified: 2020-04-05, 01:54 PM by Graham.)
(2020-04-05, 01:26 PM)Bobbybear Wrote: I usually open it from the system tray icon

Try again from the tray icon ... then attach logs to a post telling us the time of the attempt ... I'll compare your logs with mine.
.
Bobbybear
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Posts: 163
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Joined: Nov 2011
#5
2020-04-05, 02:33 PM
Hi Graham
Now I have been for my daily walk!!!!
I am using Edge browser as default 1525 log is using edge
Changed default to Firefox to see if it made any difference, not a lot other than clicking on Settings took me straight to the login page I did not have to Logout first log file is 1527
Both attached
regards
Bob
Windows 11 Professional (x64), AMD Ryzen 9 9000X, ASUS TUF Gaming 850-Plus WIFI, 64GB DDR5 RAM, Samsung SSD 990 EVO Plus 1TB (OS), TBS 6281 Dual DVB-T2/T BDA Tuner, TBS 6981 DVB-S/S2 DUAL BDA Tuner.

Retired Engineer "When was there any time for work?"

Graham
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UK
Posts: 4,058
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Joined: Dec 2005
#6
2020-04-05, 02:42 PM
(2020-04-05, 02:33 PM)Bobbybear Wrote: Both attached

Or not ... Did you click Browse and also Add Attachment to attach logs?
Bobbybear
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UK
Posts: 163
Threads: 43
Joined: Nov 2011
#7
2020-04-05, 02:50 PM
Hi Graham
I usually use quick reply but I could not find a way to send attachments so I used the reply link at the top of the page and then selected New Attachment from the bottom of the page...
Perhaps I forgot to apply Add Attachment...
Try again


Attached Files
.zip   logs-20200405-1527.zip (Size: 561.58 KB / Downloads: 1)
.zip   logs-20200405-1525.zip (Size: 559.65 KB / Downloads: 2)
Windows 11 Professional (x64), AMD Ryzen 9 9000X, ASUS TUF Gaming 850-Plus WIFI, 64GB DDR5 RAM, Samsung SSD 990 EVO Plus 1TB (OS), TBS 6281 Dual DVB-T2/T BDA Tuner, TBS 6981 DVB-S/S2 DUAL BDA Tuner.

Retired Engineer "When was there any time for work?"

Graham
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Posting Freak

UK
Posts: 4,058
Threads: 102
Joined: Dec 2005
#8
2020-04-05, 03:06 PM (This post was last modified: 2020-04-05, 03:07 PM by Graham.)
(2020-04-05, 02:50 PM)Bobbybear Wrote: Try again

Sorry ... I dunno.

I see this in the nrecord.log but I don't know if its relevant and I don't know why it's happeneing ...

Quote:2020-04-05 15:26:55.899 [DEBUG][41] {"stat":"Failed","code":8,"msg":"Invalid Session."}

.
Bobbybear
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UK
Posts: 163
Threads: 43
Joined: Nov 2011
#9
2020-04-05, 03:31 PM
Hi Graham

I have been try to sort Channel Logo's and I clicked on a logo which then tried to play a program but it failed to start...
I don't know if that's it also when I clicked on the stop (square) button the system tray icon still stayed red and in devices there was a nul.ts string still recording very strange
A restart was required to fix it...........
Back to login problem.
I performed a Cold Boot at 16:22
Tried to start the Web App at 16:25
Same result, blank page, logout/login etc.
Attached latest log from 16:25

Regards
Bob


Attached Files
.zip   logs-20200405-1625.zip (Size: 444.48 KB / Downloads: 1)
Windows 11 Professional (x64), AMD Ryzen 9 9000X, ASUS TUF Gaming 850-Plus WIFI, 64GB DDR5 RAM, Samsung SSD 990 EVO Plus 1TB (OS), TBS 6281 Dual DVB-T2/T BDA Tuner, TBS 6981 DVB-S/S2 DUAL BDA Tuner.

Retired Engineer "When was there any time for work?"

mvallevand
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Ontario Canada
Posts: 53,994
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#10
2020-04-05, 04:24 PM
The login error is very common on start if you have NextPVR open in the web browser from a previous session. That being said I have noticed that I regularly have to do a ctrl-f5 when I launch the browser to a page even in a new tab and I think it is more frequent now.

Martin
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