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Web app suddenly stopped working

 
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Web app suddenly stopped working
xben
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Junior Member

Posts: 5
Threads: 3
Joined: Nov 2017
#1
2020-11-13, 01:04 PM
Hi,

NextPVR was working fine until I started to used it 8 months ago. Since it was configured, I did not need to navigate the settings, until this week, to fix a channel naming issue. When I went to the Web app settings, I realized I could not navigate to Devices and Channels menu anymore. When I click on them, nothing happens, so I could not fix my channel issue. Also, TV guide, channels, recordings, etc were all empty in the Web App but visible through the client and over Kodi. I decided to update the NetxPVR version to the latest but it did not help. Now the EPG does not update anymore with this new version. I also unninstalled/re-installed with no luck. I looked at the logs but it seems that clicking on the not working menus does not update the logs at all, so they are useless to troubleshoot.

Could it be a browser issue? Using chrome and edge give bad results (font sizing). The only one that seems to work is Explorer.

Thank you!!
BrettB
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Saint Paul, MN, USA
Posts: 2,669
Threads: 170
Joined: Jun 2007
#2
2020-11-13, 01:28 PM
(2020-11-13, 01:04 PM)xben Wrote: Hi,

NextPVR was working fine until I started to used it 8 months ago. Since it was configured, I did not need to navigate the settings, until this week, to fix a channel naming issue. When I went to the Web app settings, I realized I could not navigate to Devices and Channels menu anymore. When I click on them, nothing happens, so I could not fix my channel issue. Also, TV guide, channels, recordings, etc were all empty in the Web App but visible through the client and over Kodi. I decided to update the NetxPVR version to the latest but it did not help. Now the EPG does not update anymore with this new version. I also unninstalled/re-installed with no luck. I looked at the logs but it seems that clicking on the not working menus does not update the logs at all, so they are useless to troubleshoot.

Could it be a browser issue? Using chrome and edge give bad results (font sizing). The only one that seems to work is Explorer.

Thank you!!

Press Ctrl-F5
xben
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Junior Member

Posts: 5
Threads: 3
Joined: Nov 2017
#3
2020-11-13, 01:53 PM
Hi,

Unfortunately, it did nothing.. Another thing, the "general" menu usually provided the remaing amount of HDD space and other information.. now it does not show anything.

Thanks
xben
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Junior Member

Posts: 5
Threads: 3
Joined: Nov 2017
#4
2020-11-13, 02:13 PM
definitively a EXPLORER issue.. I was able to manage my font size problem in edge and chrome, and I'm able to access to not working menus now..! No clue on what's wrong with explorer..
sub
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NextPVR HQ, New Zealand
Posts: 106,789
Threads: 769
Joined: Nov 2003
#5
2020-11-13, 04:18 PM
I'm pretty sure the web app doesn't work with Internet Explorer, which is pretty old now and missing some of things standard in other browsers. It should be fine with Edge, Chrome, Firefox etc.
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