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playback stops randomly

 
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playback stops randomly
a1blues
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#1
2022-02-22, 01:20 AM
Just got the app other day, all working great except when playback it stops randomly sometimes after 10 mins, sometimes after only a few.
I have tried from direct play to low bit rate transcodes but still same problem?
Any ideas what to try or what is wrong?
Works ok with desktop and web app.
With the android app through the tv it seems to be failing, not sure on my mobile as not tested too much yet.
BrettB
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#2
2022-02-22, 04:14 AM
You do not specify which Android client you are running on the TV.

You also didn't include any logs. At a minimum, go into the web app settings screen and use the Log Files button to get a .zip file of the logs which you can attach to your post here to get help.
a1blues
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#3
2022-02-22, 11:47 AM
(2022-02-22, 04:14 AM)BrettB Wrote: You do not specify which Android client you are running on the TV.

You also didn't include any logs. At a minimum, go into the web app settings screen and use the Log Files button to get a .zip file of the logs which you can attach to your post here to get help.

I am using the nextpvr android app from the play store which you need to purchase.
I didn't include logs from the web app as I didn't know they would be relevant to the android version.
mvallevand
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#4
2022-02-22, 02:32 PM
You basically don't give enough useful information to help us help you, logs are essential as a minimum. Since you mentioned transcoding I knew it was the NextPVR client but otherwise it wasn't worth responding to the original post.

Martin
a1blues
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#5
2022-02-22, 03:51 PM
(2022-02-22, 02:32 PM)mvallevand Wrote: You basically don't give enough useful information to help us help you, logs are essential as a minimum.  Since you mentioned transcoding I knew it was the NextPVR client but otherwise it wasn't worth responding to the original post.

Martin

I have managed to suss it out checking the log file myself.
It is because my post processing script creates a m3pu file which helps seeking on the web app but on the android client it actually creates the stopping problems.
By removing the mp3u file it was able to play through no problem.
mvallevand
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#6
2022-02-22, 03:58 PM
I would think that information make it more important the you provide the logs for sub.

Martin
a1blues
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#7
2022-02-22, 04:16 PM
(2022-02-22, 03:58 PM)mvallevand Wrote: I would think that information make it more important the you provide the logs for sub.

Martin

ok no problem i have atttached logs. if you check the parts regarding traffic cops in the nrecord log.
There is a line i found:

2022-02-22 14:12:27.601 [DEBUG][98] File has already been transcoded (.m3u8 exists)

Thats how i figured the problem out as mentioned


Attached Files
.zip   logs-20220222-1428.zip (Size: 1.77 MB / Downloads: 1)
mvallevand
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#8
2022-02-22, 04:45 PM
Do you still have the m3u8 from traffic cop?  If so could you zip it up and attach it too? The original call and the segment requests look ok.

Martin
a1blues
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#9
2022-02-22, 04:58 PM (This post was last modified: 2022-02-22, 05:00 PM by a1blues.)
(2022-02-22, 04:45 PM)mvallevand Wrote: Do you still have the m3u8 from traffic cop?  If so could you zip it up and attach it too? The original call and the segment requests look ok.

Martin

sure here it is.


Attached Files
.zip   Traffic Cops_S11E02-(The Ones That Got Away) -Aired 25-02-2014.zip (Size: 10.33 KB / Downloads: 2)
mvallevand
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#10
2022-02-22, 05:13 PM
Thanks sub will need to look at why it appears to stop before sending this block

#EXT-X-BYTERANGE:2031340@391622236
Traffic Cops_S11E02-(The Ones That Got Away) -Aired 25-02-2014.ts
#EXTINF:5.800000,

Martin
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