NextPVR Forums
  • Home
  • New Posts
  • Wiki
  • Members
  • Help
  • Search
  • Register
  • Login
  • Home
  • Wiki
  • Members
  • Help
  • Search
NextPVR Forums Public NextPVR Support Windows v
« Previous 1 … 4 5 6 7 8 … 73 Next »
Unable to upgrade

 
  • 0 Vote(s) - 0 Average
Unable to upgrade
MovieBuff
Offline

Junior Member

USA
Posts: 10
Threads: 2
Joined: Apr 2020
#1
2022-12-25, 06:09 PM
I have been trying to upgrade my installation of NextPVR, but experiencing problems.  When I first tried to upgrade, I was running NextPVR on a version 5.x that had the categories capabilities in the Search function.  However, when I tried running the upgrade, it actually reverted back to a previous version that no longer had the category capability in the Search function.  When I investigated further, it appeared that a Windows update some months back may have corrupted some of my system files, and I had to rebuild my PC from an old system image from 2019.  This included a NextPVR version 5.2.  I tried upgrading this one, but after running the installerl and opening the browser, it had reverted back to version 5.0.1.191224, with an indication that an upgrade to version 5.2.5.220110 is available for download.

After trying the upgrade process several more times without any change to this version number, I felt this was a lost cause and decided to try uninstalling NextPVR altogether and re-installing a fresh version so I could start with v6.1 before trying to copy over a backup of my database and config file.  However, I have been having similar results to my previous upgrade attempts.  After I uninstall and then re-install, when I open my browser (Firefox), I continue to see that the current version is 5.0.1.191224.  This appears to be confirmed by the Search function, which does not provide search by categories.

When I uninstalled, I performed the following steps:
- Exited the NextPVR application using the icon in the system tray
- Closed Firefox
- Stopped the NextPVR service
- Uninstalled NextPVR using Add/Remove Programs (only worked first time, see note below)
- Deleted folder Program Files\NextPVR
- Deleted folder Users\Public\NPVR-data
- Restarted PC

The first time I uninstalled, I was able to run the uninstall NextPVR program.  I selected the option to remove the program but not the data.  However, subsequent installs did not re-create the .exe file that the uninstall program uses, and so I was not able to run it again in subsequent attempts.

When I open the downloaded executable, it appears to run to completion and launches NextPVR.  In a couple of my attempts, I ran as administrator to be sure that the job could access any files it needed to use.  After running the installer, I can see that I now have new NextPVR-data and Program Files\NextPVR folders, and there is a new database with a timestamp of when I ran the installer.  But when I open my browser and look, I still see v5.0.1.191224 in Settings.  A couple of other things seem strange:  When running the installer, I am not prompted to agree to any license agreement, even though I thought I had deleted the old NextPVR installation, and NextPVR is still present in my list of Services after deleting the folders and restarting the PC.

Since I kept getting an old version, I wondered whether I was somehow running an old installation program.  However, I downloaded the installer from Sub's 2019-06-14, 09:54 Install Information post, which I accessed from both the http://www.nextpvr.com/download.html as well as NextPVR announcements 6.1.1.221106 Available (6th Nov 2022) Windows link, so I think I was running the correct installer.

In a "Cannot Install" thread, Mvallevand suggested including a zip of C:\temp\install.txt, so I have attached that file.


Attached Files
.zip   install.zip (Size: 32.21 KB / Downloads: 0)
mvallevand
Online

Posting Freak

Ontario Canada
Posts: 45,333
Threads: 867
Joined: May 2006
#2
2022-12-25, 06:32 PM
There is a "feature" of the installer to install NPVR.zip that is in the same folder as NPVRSetup.exe Delete that and you should get the new version installed.

Martin
MovieBuff
Offline

Junior Member

USA
Posts: 10
Threads: 2
Joined: Apr 2020
#3
2022-12-26, 06:43 PM
That worked!  Thank you very much!

Not that I have any plans to use it, but I noticed that the upgrade did not install a new uninstall.exe for NextPVR in the Program Files\NextPVR folder, and the Add/Remove Programs app in Windows settings still shows 5.x.x, and so would probably fail again if I tried to use it.  Is there something I should do to restore this file?

Thank you!
Jon
sub
Offline

Administrator

NextPVR HQ, New Zealand
Posts: 102,402
Threads: 742
Joined: Nov 2003
#4
2022-12-26, 09:32 PM
(2022-12-26, 06:43 PM)MovieBuff Wrote: Not that I have any plans to use it, but I noticed that the upgrade did not install a new uninstall.exe for NextPVR in the Program Files\NextPVR folder, and the Add/Remove Programs app in Windows settings still shows 5.x.x, and so would probably fail again if I tried to use it.  Is there something I should do to restore this file?
Just ignore that it says 5.x.x. I just forgot to update this visible version number when we moved to v6. It is the correct uninstaller, and will uninstall v6 just fine.

I've corrected this cosmetic issue for the next build.
MovieBuff
Offline

Junior Member

USA
Posts: 10
Threads: 2
Joined: Apr 2020
#5
2022-12-26, 11:10 PM
Great! Thank you very much!
« Next Oldest | Next Newest »

Users browsing this thread: 1 Guest(s)



Possibly Related Threads…
Thread Author Replies Views Last Post
  Upgrade from 4.2.5 beartlaoi 1 55 2023-03-21, 01:47 PM
Last Post: mvallevand
  Won't upgrade GHop 5 69 2023-03-07, 07:44 AM
Last Post: GHop
  Newbie - unable to watch live TV larry5b6 2 108 2023-02-03, 07:28 PM
Last Post: larry5b6
  Unable to access settings via web app from remote computer FrogFan 3 113 2023-01-27, 12:13 AM
Last Post: sub
  Computer Won't Sleep After Upgrade to v6 Radar73 12 385 2023-01-08, 08:57 PM
Last Post: mvallevand
  Tuners failing after upgrade persim 26 780 2022-12-30, 05:21 PM
Last Post: mvallevand
  Unable to login to Schedules Direct. rob48173 6 190 2022-12-18, 06:54 PM
Last Post: sub
Sad Schedules Direct - Unable to login with NextPVR jobby99 17 635 2022-12-11, 08:44 AM
Last Post: Dogbloke
  After upgrade from V4 to V6, default language & skip issues Fred555 6 324 2022-09-26, 08:22 AM
Last Post: Fred555
  Unable to connect to remote server GratefulRen 1 196 2022-09-25, 05:26 PM
Last Post: sub

  • View a Printable Version
  • Subscribe to this thread
Forum Jump:

© Designed by D&D, modified by NextPVR - Powered by MyBB

Linear Mode
Threaded Mode