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service claims to be working, but isn't.

 
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service claims to be working, but isn't.
tm003
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#1
2023-06-27, 05:39 PM
Sometimes Nextpvr quits recording.  I go to services (in task manager) and it claims to be running.  I restart it anyway and then Nextpvr works again for hours or even days.
sub
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#2
2023-06-27, 05:44 PM
Post the logs and we'll take a look.
tm003
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#3
2023-06-28, 10:44 AM
I did.  I saw them copy to the post.  I can't see them here.  I will try again.
mvallevand
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#4
2023-06-28, 11:57 AM
They need to be zipped and under 2MB. Typically you can attached the zip file NextPVR creates for you on the Settings page.


Martin
tm003
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#5
2023-06-28, 02:47 PM
I was going to the user directory in Windows.  I They are gone already.  I'll zip an old log and try that.


Attached Files
.zip   NPVR.log.1.zip (Size: 35.21 KB / Downloads: 1)
.zip   NPVR.log.2.zip (Size: 60.29 KB / Downloads: 1)
mvallevand
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#6
2023-06-28, 02:53 PM
Ok when the service isn't running you can't use they web server, so we need all the logs from the server after you restart it.

Martin
tm003
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#7
2023-06-28, 04:16 PM
I don't know what good this will do as it didn't fail during this time frame.


Attached Files
.zip   logs-20230628-0942.zip (Size: 419.46 KB / Downloads: 1)
.zip   logs-20230628-1110.zip (Size: 428.39 KB / Downloads: 0)
.zip   logs-20230628-0940.zip (Size: 419.24 KB / Downloads: 1)
mvallevand
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#8
2023-06-28, 04:26 PM (This post was last modified: 2023-06-28, 04:26 PM by mvallevand.)
The logs you sent go back a week, and generally provide insigth.

There does appear to be trouble with you Schedules Direct account and also how NextPVR responds to errors from Schedules Direct. It might be looping not crashing.

You look to be suffering from issues some other users have noted and you need to follow the steps outlined here https://forums.nextpvr.com/showthread.ph...#pid578563 Don't open a forum post.

Martin
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