MVP reconnects

[cybrob]

I posted this early in support and was reccommended that I put it over here in the MVP section. Sorry about that.

I have purcheased the Hauppauge WMVP and got everything connected. The only thing it seems it loses it connection and then has to reconnect. I know that you will want to see log files from GBPVR. If someone can direct me to what dir they are stored in I would be glad to zip them up and post them. Just let me know. Or if there is a patch for this issue. Thanks in advance for the great assistance.

WMVP model 86017 rev H3
GBPVR 99.5
PVR 150
ATI Wonder Elite

CybRob

[SuMo]

OK, back again.
Take a look at this sticky
about support questions and attaching logs.

[cybrob]

Attached is the log files. Hopefully this will help. SuMo, thanks for pointing me in the right direction.
Thanks
CybRob

[sub]

Can you reproduce and repost the logs. I suspect the error was in gbpvr.exe-1.log, but this was the one log file missing from the set you posted.

[cybrob]

Here is another zip, I believe this has the one file you were looking for. Thanks again for the quick assistance.
CybRob

[sub]

Unfortunately its one of the problems we see from time to time, that comes under the 'MVP disconnected for some unknown reason' category.

1/24/2007 12:53:23 PM.062 VERBOSE [11] MVP request processed
1/24/2007 12:53:43 PM.078 VERBOSE [11] MVP data taking too long, connection must have been dropped!

Some user have modified their MVP to attach a serial port, which would then give visibility of the cause as reported on the MVP output. Unfortunately without doing this its very hard to tell why this happened.

[SuMo]

cybrob, take a look at this thread
where someone mentions disconnecting MVP's and how he solved it. It might be worth trying.