Live TV won't start

[DNixon]

I recently installed latest version and think I have done all the necessary configuration. Live TV won't start. I was getting message "can't connect to recording service". The NPVR recording service shows stopped in Task Manager (win7). I can't start it (my login has admin). I see an error in the attached log file. Any help is much appreciated.

Thanks

[sub]

Is there an nrecord.log? Hopefully this will tell us why the recording service isn't starting.

[DNixon]

There is an nrecord.log but there isn't much there. Can't see anything indicating a problem. I just tried starting live tv again and a new nrecord.log wasn't created. There is a new npvr.log with the same error as the file I attached in my original post.

[sub]

Maybe try manually running the recording service, to see if we get a more useful error message.

ie, from a command prompt run:

nrecord.exe RUN

[DNixon]

When I try nrecord.exe RUN from command prompt I get a Windows error dialog that says a service can't be started from command line and lists several other ways to start a service. I discovered that on the Windows Task Manager Services tab there is a button on the lower right that says Services. This starts a Services control tool and from there I can start the npvr record service. When I do Live TV works and I can record shows. Unfortunately when I started the PC today the recording service showed stopped, so there is something preventing it from starting when the PC boots. Attached is zip file of entire logs directory.

[sub]

When I try nrecord.exe RUN from command prompt I get a Windows error dialog that says a service can't be started from command line and lists several other ways to start a service.

This usually means the person type 'run' in lower caser. It's got to be uppercase RUN, or you get that message.

When I do Live TV works and I can record shows. Unfortunately when I started the PC today the recording service showed stopped, so there is something preventing it from starting when the PC boots. Attached is zip file of entire logs directory.

I can't see any obvious error in the logs. Any error shown in the Windows Event Viewer?

[johnsonx42]

perhaps the service is flagged as manual start; have you been into services.msc to see how it's set?

[Redwingsfansfc]

Do you have the Ntray flagged as run as administrator in your startup options? If so uncheck it and retry.

Or better yet is NTRAY in your startup?

[DNixon]

The recording service is flagged as automatic startup. For NTRAY what startup options are we talking about. Something in Windows or NPVR?

[Redwingsfansfc]

Do the properties on NTRAY in startup folder (wondows) goto compatibility, and look for the box that says run as administrator