Loss of Devices on wake from sleep

[mickey2combs]

I am usually fairly good at troubleshooting problems but this one has me foxed and I would be grateful for any assistance please!

I have upgraded to V5 and have it all running OK with 4 tuners installed in my HTPC - 2 x DVB T2 and 2 x DVB S2 on blackgold cards.

Live TV is set up and running OK as is the EPG and I can record across multiple channels, with no issues.  However... when I put the HTPC to sleep, that's when the problems start.

It will wake for scheduled recordings but I then get a failed recording with the 'streaming failed (transcoder exited)' error.  It would appear that for some reason, when the PC wakes from sleep, it loses all the tuners.  I have tried a batch file that restarts the NPVR service on wake, but without success.

I would be extremely grateful for any thoughts and assistance anyone might be able to offer?

Log as attached.


  logs-20200625-0016.zip (Size: 177.65 KB / Downloads: 1)

Thanks

Just to add to the above, I have the latest drivers installed for the Blackgold cards and have also tried using Devon.exe to disable then re-enable the cards on wake but again, without success.

[mvallevand]

You are consistently getting errors opening your tuners

2020-06-25 00:08:44.776 [DEBUG][4] Failed to start device: 0x8007001f

It looks like your tuner drivers have a problem with sleep which NextPVR can't help you with. Maybe play around with your BIOS sleep setting and you Windows USB sleep settings.

Martin

[mickey2combs]

OK thanks for the response Martin, will try tweaking sleep settings. Disappointing that Blackgold can't provide drivers that actually work!