NPVR Tray stuck showing EPG Updating

[Bobins]

My system alerted me to the fact it wasn't sleeping as per its schedule and the culprit was the NPVR Tray stuck showing EPG was updating.

Checking the logs it looks like it was caused after this error:-

2026-08-16 08:03:44.318 [DEBUG][23] Merged listings. Total=8150
2026-08-16 08:03:44.318 [DEBUG][23] ProcessListings received 8150 listings
2026-08-16 08:03:44.354 [DEBUG][23] 0 events for unknown channels
2026-08-16 08:03:44.555 [ERROR][23] Unexpected error loading from catalog: System.IO.FileNotFoundException: Could not find file 'C:\Users\Public\NPVR-data\media\shows\Inside The Langham_ Britainâ%C2%80%C2%99s First Grand Hotel-catalog.xml'.
File name: 'C:\Users\Public\NPVR-data\media\shows\Inside The Langham_ Britainâ%C2%80%C2%99s First Grand Hotel-catalog.xml'
  at Microsoft.Win32.SafeHandles.SafeFileHandle.CreateFile(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options)
  at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize, Nullable`1 unixCreateMode)
  at System.IO.Strategies.OSFileStreamStrategy..ctor(String path, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize, Nullable`1 unixCreateMode)
  at System.IO.Strategies.FileStreamHelpers.ChooseStrategyCore(String path, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize, Nullable`1 unixCreateMode)
  at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize)
  at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials, IWebProxy proxy)
  at System.Xml.XmlTextReaderImpl.OpenUrl()
  at System.Xml.XmlTextReaderImpl.Read()
  at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
  at System.Xml.XmlDocument.Load(XmlReader reader)
  at System.Xml.XmlDocument.Load(String filename)
  at NShared.MetadataManager.LoadEntityFromCatalog(MetadataEntity returnEntity)
2026-08-16 08:03:44.765 [DEBUG][23] ExtraMetadataHelper.PopulateExtraMetadata: processed 8126 listings across 40 channels, updated 66 in 409ms
2026-08-16 08:03:44.911 [DEBUG][23] About to save listings
2026-08-16 08:03:44.981 [DEBUG][23] Listings saved

The actual programme title was 

Inside The Langham Britainâs First Grand Hotel

When I copy the directory and file names they display as :-
 
Inside.The.Langham.Britain’s.First.Grand.Hotel.S01E04.ts
Inside The Langham Britain’s First Grand Hotel

I assume there's a problem NPVR handling the characters in the title.

Ray

[mvallevand]

It isn't the tray app, the EPG update is likely failing with recent change to try and populate the original air date from the catalog. Always better to post logs to help us figure out how to prevent this since that looks like a trapped error.

The source EPG is part of the of problem, it should be a quote but the UK guide often has these https://www.cl.cam.ac.uk/~mgk25/ucs/quotes.html This is an ongoing issue with NextPVR but I think I have improved it for the next version.

Martin