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Another recording service not running query

Another recording service not running query
OwenBerg
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Junior Member

Posts: 14
Threads: 2
Joined: Nov 2017
#1
2018-03-17, 11:19 PM
On Saturday evenings, we regularly have the scenario where we have back-to-back recordings on one channel (BBC4 HD in this case) and a single recording on another channel at the same time (ITV HD at the moment), overlapping both recordings.

The second of the back-to-back recordings always fails with the error "Recording service not running at recording time".

This used to work (can't remember the date or NPVR version, but it was when BBC4 were showing Black Lake!) but I think I started to see this error toward the end of that series in the same scenario. I didn't think much of it at the time, but now it's clearly a pattern.

I have a dual DVB-T2 tuner and my system can comfortably handle the concurrent recordings and playback. My default settings have a 5 minute pre and post roll on recordings.

The system is definitely awake when this happens - sleep settings are turned off and, normally, we will tend to be in and watching something else on the same computer when this occurs, The concurrent ITV HD recording is never truncated.
Although I've seen failed recordings because device failed to start etc, those have all tended to be sporadic. The pattern here leads me to believe there is something fixable.

Logs are attached. the most redent failed recording was at 21:45 17/03/2018 on BBC4 HD.

I've looked for similar issues, on here, but most seem to suggest a problem with the system sleeping, which I've already ruled out.
I didn't have a c:/temp folder until ust now, so I can't provide a dump yet.

Any assistance gratefully received![ATTACH=CONFIG]45194[/ATTACH]
mvallevand
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Ontario Canada
Posts: 53,112
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Joined: May 2006
#2
2018-03-17, 11:22 PM
Another have you upgraded to the latest version reply. BBC4 changes did cause problems with older version

Martin
OwenBerg
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Junior Member

Posts: 14
Threads: 2
Joined: Nov 2017
#3
2018-03-18, 08:35 PM
Ah, could have sworn I'd applied that update... I'll give it a go this week!
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