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Unable to upgrade

 
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Unable to upgrade
MovieBuff
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USA
Posts: 23
Threads: 4
Joined: Apr 2020
#1
2022-12-25, 06:09 PM
I have been trying to upgrade my installation of NextPVR, but experiencing problems.  When I first tried to upgrade, I was running NextPVR on a version 5.x that had the categories capabilities in the Search function.  However, when I tried running the upgrade, it actually reverted back to a previous version that no longer had the category capability in the Search function.  When I investigated further, it appeared that a Windows update some months back may have corrupted some of my system files, and I had to rebuild my PC from an old system image from 2019.  This included a NextPVR version 5.2.  I tried upgrading this one, but after running the installerl and opening the browser, it had reverted back to version 5.0.1.191224, with an indication that an upgrade to version 5.2.5.220110 is available for download.

After trying the upgrade process several more times without any change to this version number, I felt this was a lost cause and decided to try uninstalling NextPVR altogether and re-installing a fresh version so I could start with v6.1 before trying to copy over a backup of my database and config file.  However, I have been having similar results to my previous upgrade attempts.  After I uninstall and then re-install, when I open my browser (Firefox), I continue to see that the current version is 5.0.1.191224.  This appears to be confirmed by the Search function, which does not provide search by categories.

When I uninstalled, I performed the following steps:
- Exited the NextPVR application using the icon in the system tray
- Closed Firefox
- Stopped the NextPVR service
- Uninstalled NextPVR using Add/Remove Programs (only worked first time, see note below)
- Deleted folder Program Files\NextPVR
- Deleted folder Users\Public\NPVR-data
- Restarted PC

The first time I uninstalled, I was able to run the uninstall NextPVR program.  I selected the option to remove the program but not the data.  However, subsequent installs did not re-create the .exe file that the uninstall program uses, and so I was not able to run it again in subsequent attempts.

When I open the downloaded executable, it appears to run to completion and launches NextPVR.  In a couple of my attempts, I ran as administrator to be sure that the job could access any files it needed to use.  After running the installer, I can see that I now have new NextPVR-data and Program Files\NextPVR folders, and there is a new database with a timestamp of when I ran the installer.  But when I open my browser and look, I still see v5.0.1.191224 in Settings.  A couple of other things seem strange:  When running the installer, I am not prompted to agree to any license agreement, even though I thought I had deleted the old NextPVR installation, and NextPVR is still present in my list of Services after deleting the folders and restarting the PC.

Since I kept getting an old version, I wondered whether I was somehow running an old installation program.  However, I downloaded the installer from Sub's 2019-06-14, 09:54 Install Information post, which I accessed from both the http://www.nextpvr.com/download.html as well as NextPVR announcements 6.1.1.221106 Available (6th Nov 2022) Windows link, so I think I was running the correct installer.

In a "Cannot Install" thread, Mvallevand suggested including a zip of C:\temp\install.txt, so I have attached that file.


Attached Files
.zip   install.zip (Size: 32.21 KB / Downloads: 1)
mvallevand
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Ontario Canada
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#2
2022-12-25, 06:32 PM
There is a "feature" of the installer to install NPVR.zip that is in the same folder as NPVRSetup.exe Delete that and you should get the new version installed.

Martin
MovieBuff
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Joined: Apr 2020
#3
2022-12-26, 06:43 PM
That worked!  Thank you very much!

Not that I have any plans to use it, but I noticed that the upgrade did not install a new uninstall.exe for NextPVR in the Program Files\NextPVR folder, and the Add/Remove Programs app in Windows settings still shows 5.x.x, and so would probably fail again if I tried to use it.  Is there something I should do to restore this file?

Thank you!
Jon
sub
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NextPVR HQ, New Zealand
Posts: 106,655
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Joined: Nov 2003
#4
2022-12-26, 09:32 PM
(2022-12-26, 06:43 PM)MovieBuff Wrote: Not that I have any plans to use it, but I noticed that the upgrade did not install a new uninstall.exe for NextPVR in the Program Files\NextPVR folder, and the Add/Remove Programs app in Windows settings still shows 5.x.x, and so would probably fail again if I tried to use it.  Is there something I should do to restore this file?
Just ignore that it says 5.x.x. I just forgot to update this visible version number when we moved to v6. It is the correct uninstaller, and will uninstall v6 just fine.

I've corrected this cosmetic issue for the next build.
MovieBuff
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USA
Posts: 23
Threads: 4
Joined: Apr 2020
#5
2022-12-26, 11:10 PM
Great! Thank you very much!
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