Freezing after pressing stop..?

[Beaker]

I've just recently had this problem. Sometimes (but not every time), pressing stop on the remote causes the screen to go black and GB-PVR freezes. I have to Ctrl-Alt-Del to get out.

I would be very grateful if someone could explain this excerpt from the log. Thanks.

06/08/2005 12:27:36.687 VERBOSE [2] getValue cached value: /settings/EPGProcessingMode : NORMAL
06/08/2005 12:41:47.796 VERBOSE [2] PlaybackPositionManager.storeLastPlaybackPosition(Z:\Recordings\Law and Order Criminal Intent\The Unblinking Eye.mpg, 3282)
06/08/2005 12:41:49.203 ERROR [2] Error: msg=0x100 (WM_KEYDOWN) hwnd=0x20274 wparam=0x1b lparam=0x1 result=0x0 : Object reference not set to an instance of an object. : at ATL.CComPtrBase<IMediaControl>.__dtor(CComPtrBase<IMediaControl>* )
at ATL.CComPtr<IMediaControl>.__dtor(CComPtr<IMediaControl>* )
at ATL.CComQIPtr<IMediaControl,&_GUID_56a868b1_0ad4_11ce_b03a_0020af0ba770>.__dtor(CComQIPtr<IMediaControl,&_GUID_56a868b1_0ad4_11ce_b03a_0020af0ba770>* )
at DirectShowPlayerBase.stop(DirectShowPlayerBase* )
at NativeUtilities.MediaHelper.stop()
at ag.m()
at ag.b(Object A_0, KeyEventArgs A_1)
at q.a(Object A_0, KeyEventArgs A_1)
at System.Windows.Forms.Control.OnKeyDown(KeyEventArgs e)
at System.Windows.Forms.Control.ProcessKeyEventArgs(Message& m)
at System.Windows.Forms.Control.ProcessKeyMessage(Message& m)
at System.Windows.Forms.Control.WmKeyChar(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at q.a(Message& A_0)
06/08/2005 12:41:49.500 VERBOSE [2] MDB updated, forcing refresh of next recording panel
06/08/2005 12:41:55.500 VERBOSE [2] Loading recordig list for next recording panel
06/08/2005 12:41:55.500 VERBOSE [2] RecordingFactory.loadSchedule()
06/08/2005 12:42:43.906 VERBOSE [2] ShowMouse ref=0
06/08/2005 12:42:55.500 VERBOSE [2] HideMouse ref=-1
06/08/2005 12:43:14.750 VERBOSE [2] ShowMouse ref=0
06/08/2005 12:43:21.500 VERBOSE [2] HideMouse ref=-1
06/08/2005 12:43:21.906 VERBOSE [2] ShowMouse ref=0
06/08/2005 12:43:27.453 VERBOSE [2] getValue() loading new key/value into cache: /settings/NetRadioBufferSize
06/08/2005 12:43:27.453 VERBOSE [2] getValue: /settings/NetRadioBufferSize : 96000
06/08/2005 12:43:27.453 INFO [2] NetRadio buffer size is: 96000

[sub]

Can you email your logs to support@devnz.com and I'll take a look. Include a link back to this post so I know what the logs are for.

[Beaker]

I've just looked at my logs and they now only go back to 13:00 today - just after the incident in the excerpt here.

I presume that means there is no point in sending them to you?

Does the excerpt by itself not give any clues?

If not, I guess I'll wait for the problem to arise again and send you the full logs.

Thanks for your help - and for this great programme!

[sub]

I presume that means there is no point in sending them to you?

If the logs dont contain the error above, then no dont send them.

Does the excerpt by itself not give any clues?

Unfortunately no, not enough. I needed to know a bit more.