DirectX runtime is not available/Unable to communicate with recording service./Crash

[justcosmic1]

Ahh that's something I haven't tried yet - good suggestion, I will try it and get back to you.

[justcosmic1]

No sadly the same thing.

[sub]

Are you installing on the C:\ drive, or somewhere else?

[justcosmic1]

Yes C drive - default location.

[sub]

Is there any message in the Windows Event Viewer indicating why it wouldnt start?

Is there an c:\users\public\npvr\log\nrecord.log file? If so, post it.

[justcosmic1]

Here's the only log file in that folder "NPVR.log"...(which I saved as a text file in order to get it to upload)

Other than that, there's the windows dialogue box I posted earlier which comes up when I try "restart recording service" (page one of this thread)

[justcosmic1]

I just found this in the event viewer :
"The NPVR Recording Service service failed to start due to the following error:
The system cannot find the path specified."

Doesn't really tell us anything new...but just thought I'd post it anyway.
When it says "specified path" - what does that refer to? Is there something I can change in settings? Just a thought.

[sub]

"The system cannot find the path specified."

Hard to know what file might be missing.

If you start a command prompt, change to "c:\program files\npvr", then run "nrecord.exe RUN" ('run' in capitals), does it give us a more useful message about what is missing?

[justcosmic1]

Just tried that and it brought up a windows firewall window - once I allowed it, it seems to have started OK.
Now I am going to try starting it the normal way, and if that doesn't work I'll have a look at the firewall.

[justcosmic1]

OK - it only works if I start it with cmd. And I can't seem to find how to stop Windows Firewall from blocking it...any ideas ?
p.s. many thanks for soooo much input and help - I really appreciate it