Changing Channels fails

[jdhayes]

Symptom: If I try to change channels while watching TV, the TV app crashes and I drop back to the previous screen -- either the main menu or the EPG depending on how I started the TV show.

16:47:27.218 INFO Log started
16:47:27.234 VERBOSE getSetting(VMR9CustomAllocatorRenderer)
16:47:27.234 VERBOSE getSetting(ShowClosedCaptions)
16:47:27.234 VERBOSE getSetting(UseFFDSHOW)
16:47:27.234 VERBOSE getSetting(EnableTeleText)
16:47:27.234 VERBOSE getSetting(ForcedGraphTeardown)
16:47:27.234 VERBOSE getSetting(HorizontalZoom)
16:47:27.234 VERBOSE Horizontal Zoom: 1.050000
16:47:27.234 VERBOSE getSetting(VerticalZoom)
16:47:27.234 VERBOSE Vertical Zoom: 1.000000
16:47:27.234 VERBOSE getSetting(HorizontalOffset)
16:47:27.234 VERBOSE Horizontal Offset: 0
16:47:27.234 VERBOSE getSetting(VerticalOffset)
16:47:27.234 VERBOSE Vertical Offset: 0
16:47:27.250 VERBOSE getSetting(LiveTVPrePlayDelay)
16:47:27.250 VERBOSE getSetting(OSDTransparency)
16:47:27.250 VERBOSE getSetting(AspectRatio0)
16:47:27.265 VERBOSE getSetting(AspectRatio1)
16:47:27.265 VERBOSE getSetting(AspectRatio2)
16:47:27.265 VERBOSE getSetting(AspectRatio3)
16:47:27.265 VERBOSE getSetting(AspectRatio4)
16:47:27.265 VERBOSE getSetting(AspectRatio5)
16:47:27.265 VERBOSE getSetting(AspectRatio6)
16:47:27.265 VERBOSE getSetting(AspectRatio7)
16:47:27.265 VERBOSE getSetting(TeletextRect)
16:47:27.265 VERBOSE MinimumFilePlaySize=200000
16:47:27.296 VERBOSE DirectShowPlayerVMR9Custom() initialising...
16:47:27.296 VERBOSE getSetting(OSDTransparency)
16:47:41.531 INFO DirectShowPlayerBase::playVideoFile(C:\Oprah Winfrey_1_20060414_16001700.dvr-ms)
16:47:41.531 VERBOSE File already in use - probably still recording
16:47:41.546 VERBOSE File already in use - probably still recording
16:47:41.546 VERBOSE File already in use - probably still recording
16:47:41.546 VERBOSE File already in use - probably still recording
16:47:41.546 VERBOSE File already in use - probably still recording
16:47:41.546 VERBOSE File already in use - probably still recording
16:47:41.546 VERBOSE File already in use - probably still recording
16:47:41.546 VERBOSE File already in use - probably still recording
16:47:41.546 VERBOSE File already in use - probably still recording
16:47:41.546 VERBOSE File already in use - probably still recording
16:47:41.546 VERBOSE waited: 0 (1145058461 - 1145058461) filesize: 5582
16:47:41.640 VERBOSE waited: 0 (1145058461 - 1145058461) filesize: 5582
16:47:41.750 VERBOSE waited: 0 (1145058461 - 1145058461) filesize: 5582
16:47:41.843 VERBOSE waited: 0 (1145058461 - 1145058461) filesize: 5582
16:47:41.953 VERBOSE waited: 0 (1145058461 - 1145058461) filesize: 100144590
16:47:41.953 VERBOSE Creating new graph
16:47:41.953 VERBOSE getSetting(PreferredAudioRenderer)
16:47:42.031 VERBOSE detected FPS as 59.940000
16:47:42.031 VERBOSE getSetting(PreferredAudioDecoder)
16:47:42.031 VERBOSE getSetting(PreferredDecoder)
16:47:42.093 VERBOSE video decoder filter: CyberLink Video/SP Decoder (ATI)
16:47:42.093 VERBOSE getSetting(PreferredMpegPlaybackDemux)
16:47:42.281 VERBOSE getSetting(ListGraphFilters)
16:47:42.281 VERBOSE Graph contains the following filters:
16:47:42.281 VERBOSE - Default DirectSound Device
16:47:42.281 VERBOSE - Video Renderer
16:47:42.281 VERBOSE - AC3Filter
16:47:42.281 VERBOSE - CyberLink Video/SP Decoder (ATI)
16:47:42.281 VERBOSE - C:\Oprah Winfrey_1_20060414_16001700.dvr-ms
16:47:42.281 VERBOSE getSetting(SaveGraphFiles)
16:47:42.343 INFO DirectShowPlayerBase::playFile() done
16:48:04.062 VERBOSE getSetting(VMR9CustomAllocatorRenderer)
16:48:07.921 INFO DirectShowPlayerBase::playVideoFile(C:\Smart Travels Pacific Rim With Rudy Maxa_1_20060414_16301700.mpg)
16:48:08.312 VERBOSE Creating new graph
16:48:08.312 VERBOSE getSetting(PreferredAudioRenderer)
16:48:08.390 VERBOSE getFileFPS() unable to open file, defaulting to 30fps
16:48:08.390 VERBOSE getSetting(PreferredAudioDecoder)
16:48:08.390 VERBOSE getSetting(PreferredDecoder)
16:48:08.453 VERBOSE video decoder filter: CyberLink Video/SP Decoder (ATI)
16:48:08.453 VERBOSE getSetting(PreferredMpegPlaybackDemux)
16:48:08.515 VERBOSE getSetting(ListGraphFilters)
16:48:08.515 VERBOSE Graph contains the following filters:
16:48:08.515 VERBOSE - CyberLink Video/SP Decoder (ATI)
16:48:08.515 VERBOSE - Video Renderer
16:48:08.515 VERBOSE getSetting(SaveGraphFiles)
16:48:08.562 INFO DirectShowPlayerBase::playFile() done
16:48:08.593 ERROR x failed
16:48:08.625 ERROR x failed

[jdhayes]

Found the previous problem I'd been having with TV crashing as soon as it started. I had set the Audio Renderer to be "Cyberlink Audio Renderer (ATI2) which is apparently a no no.

[sub]

What capture device are you using?

Can you zip and attach a complete set of logs?

[jdhayes]

Capture Device is an ATI HDTV Wonder. I can't even believe how responsive you are on these forums Sub. Hope you can figure this one out. While you're at it, take a look at the attached jpg of my guide screen. All the fonts appear to be quite a bit larger than they should be (or at least that I'd like). Does this image appear normal to you or is there some setting I can make to globally reduce font sizes?

[sub]

While you're at it, take a look at the attached jpg of my guide screen. All the fonts appear to be quite a bit larger than they should be (or at least that I'd like). Does this image appear normal to you or is there some setting I can make to globally reduce font sizes?

No, its not normal. I think you've got windows configured to use large fonts, or a non-standard DPI.

[sub]

Can you try using the Cyberlink mux instead to see if it helps the channel change problem? I recommend downloading and trying v5.0.1307. If you use the forum search for "v5.0.1307", you should find a download link.

[sub]

Or alternatively enable "live preview mode"? Actually do this one first...

[jdhayes]

No problem when "live preview mode" is enabled.

With live preview disabled, all muxes fail including the cyberlink, MS, and transport stream ones.

And yes, I forgot that before this computer became my home theater PC, it was my wife's computer and I had it on large fonts for her.

[jdhayes]

Any update on the failure to change channels Sub? Saying I can change channels, but only if I'm not recording or timeshifting is certainly limiting. Is there some additional data that would be helpful or some test that I might run?

[sub]

Did you try the Cyberlink mux? It'll probably work with that.