Zero Byte Recordings

[jnikora]

I am having the same problem on two separate installations on a network with HDHomerun. On one machine I tried Quick record and got nothing. I changed the directories and tried again - go a 0 byte file. I then tried a scheduled record and got a 10.3 Mb file - about 10 seconds of a 90 minute show. I was recording the same show on the other machine and I got a zero byte file on that one, too. I tried another scheduled recording and got another 0 byte file. I am recording off of ATSC. The first time the BDA multiplexer was set on Microsoft DVR-MS and the second time on Full TS - both times Multidec enabled.

The first machine is set at TS Mux and the BDA Multiplexer is enabled - this machine I tried both on and off for multi-record.

I have read a number of threads relating to this issue and followed it to your sticky notes with updated patches. I downloaded them and unzipped them but I am a newbie and afraid to just replace them willy nilly or if that is even what I should do with them. I can provide logs, I think, but not sure what you would need or exactly how to generate them.

Thanks,

Jim

[soccerdad]

You need to install the patches. First just rename the old files so you will have them as backups. Then just drop them in the directory. Then I hit reregister filters. (I am not sure if you need to, but it does not hurt). I am not sure your problem is the same since you do get some files and this issue was tied to .ts only. Good luck.

[jnikora]

I did as directed - changed names of existing files, copied over unzipped patches and reinstalled filters. Recorded a 30 minute show and got two zero byte files.

[whurlston]

Does Live TV work?
If so, are you running a software firewall?
If so, have you added an exception for GBPVRRecordingService.exe?

After checking the above:

Start a recording from the TV Guide.
Let it run for about a minute, then cancel it.
Zip and post the following files

1. PvrX2.exe.log
   
2. PvrX2.exe-native.log
   
3. GBPVRRecordingService.exe.log
   
4. GBPVRRecordingService.exe-native.log
   

[jnikora]

Thanks for the tip - I had a number of GB_PVR exceptions in the Windows Firewall but added the recording service and I did get a file that played back - about a minute or two. I will apply a similar fix to the other computer and see if everything works.

If it does or does not, I will post the results. I could not find the logs that you mentioned, so if it does not work I will need some help getting them.

Many thanks,

Jim

[whurlston]

The files that need exceptions in the firewall are:

1. PvrX2.exe
   
2. GBPVRRecordingService.exe
   
3. Config.exe
   

All logs are located in the C:\Program Files\Devnz\GBPVR\logs folder.

[jnikora]

Thank you very much. Everything seems to be working as it should.

I mentioned that I am a newbie. Much of the terminology is foreign to me and the technology is new, too, so I am not sure of the capabilities or what my expectations should be. Often, a little thing like the firewall setting can make for a huge failure. I am frustrated by the limits of my knowledge more than anything, but it can be frustrating just the same. I try to read as much as possible before jumping in with a stupid question but I don't always know where to look.

I sincerely appreciate the patience, understanding and dedication you all have shown me. I think this is a great project and I look forward to a long association with it.

Jim

[whurlston]

No problem. Normally, the firewall is not an issue since the tuner would be internal (or USB), but since the HDHR is a different device on the network with a separate IP address, the firewall comes into play.