NPVR crashes or "Unable to communicate with recording service"

[guitardemon]

So NPVR has been working great after I got it all set up....until today. I get the message "Unable to communicate with recording service" when I try to watch live tv. When I click on device status in my tray It comes up blank. When I go to tv guide all the channels say no show detals. When I go to the settings and try to update epg it crashes and says "NextPVR has encountered a problem and needs to close. We are sorry for the inconvenience." I can play shows I have that are previously recorded without a problem. I have tried to "restart recording service" but that doesnt do anything. I have also tried restarting multiple times. I have tried turning off my firewall, and also added nextpvr to the list of firewall exceptions.

I installed some windows auto updates earlyer today so I think it may have something to do with that. I am running XP if that makes a difference.

Anybody have anything else I can try?

[Deev8]

It would probably help someone to dianose your problem if you posted NPVR logs covering a time period when this happens.

NPVR logs pretty much everything it does in several log files. You should zip and attach your logs to any support post. The default log location is in the logs directory under the npvr data directory:
Windows Vista & Windows 7: C:\users\public\npvr\logs
Windows XP: C:\documents and settings\all users\application data\npvr\logs ...
To attach the logs, use the 'Go Advanced' button when posting, then click the paperclip and follow the onscreen instructions.

[guitardemon]

It would probably help someone to dianose your problem if you posted NPVR logs covering a time period when this happens.

I tried to uninstall and re install the program so the logs are only for the past few hours...that being said it has had the problem since re installing it. let me know if there is anything else that can help you out

[sub]

Is nrecord.exe running in the taskmanager process list? You'll need to enable 'show processes from all users'.

"Unable to communicate with recording service" typically means the recording service isnt running, or you've got some firewall getting in the way of communication.

If it's not running, then post the nrecord.log.

[guitardemon]

No It does not show nrecord in the task manager. attached is the log

[sub]

If you try manually starting the 'NPVR Recording Service' service, what happens? Run "services.msc" to get Window's Services control panel to do this.

[guitardemon]

If I manually start it It loads it up and then after loading it comes up with this message:

Could not start the NPVR Recording Service service on Local Computer.
Error 1067: The Process terminated unexpectedly

[sub]

When that happens, does it put a message in the Windows Event Viewer?

[guitardemon]

Yes it shows up in windows task manager processes while its loading it up, but when it finishes and the error message pops up it goes away

[Reddwarf]

Go to windows Start button, select Help and Support, search for Event Viewer or Event Log. It is not the same as Task Manager.