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Pinnacle PCTV Dual Sat 4000i, 2nd tuner 'unable to start device' scan issue.

Pinnacle PCTV Dual Sat 4000i, 2nd tuner 'unable to start device' scan issue.
sidz
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Posts: 9
Threads: 2
Joined: Apr 2012
#1
2013-09-15, 03:47 PM
Hi everyone,

I recently upgraded my HTPC to windows 7 Ultimate 64bit. Before then I didn't have any issues with NPVR (running on Win7 32 bit Pro), it's been running great since my first install back when it was GBPVR.

My tuner card is the Pinnacle PCTV Dual Sat PCI (4000i), which has 2 satellite digital tuners on board.
I am running NPVR 2.6.2.

Since the upgrade to 64bit, the second tuner has not worked. I get a 'unable to start device' error when I try to scan. I originally thought I had broken the card when the cable input snapped off. I have since bought a new card, but having the same issue...

To be honest, not sure whether it is the upgrade to 64bit or the update of NPVR to the latest version at the time.

Log attached, if anyone can be so kind as to have a look and see it there is anything in there showing the issue.
[ATTACH=CONFIG]37045[/ATTACH]

I have uninstalled and updated the card drivers several times, thinking that might have been the issue etc.


Can anyone think of a solution I can look into?

Much appreciated.

Sidz

----
Asus M4A78-E, AMD Athlon X4, 6gb RAM, Win 7 64 ultimate, NPVR 2.6.2
sub
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NextPVR HQ, New Zealand
Posts: 106,677
Threads: 767
Joined: Nov 2003
#2
2013-09-15, 06:18 PM
Can you run filtercheck.exe from the npvr directory, then post the filtercheck.log it creates?
sidz
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Posts: 9
Threads: 2
Joined: Apr 2012
#3
2013-09-15, 08:34 PM
Thanks sub, here it is.

[ATTACH=CONFIG]37051[/ATTACH]
sub
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NextPVR HQ, New Zealand
Posts: 106,677
Threads: 767
Joined: Nov 2003
#4
2013-09-15, 08:43 PM
I think I can see how to make it work, but unfortunately I'm not in a position to give you a patch for it until the next release is out. My build is incompatible with 2.6.x.
sidz
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Posts: 9
Threads: 2
Joined: Apr 2012
#5
2013-09-15, 09:04 PM
No worries, thanks for taking a look sub. I'll keep an eye out for the next release then.

I've now got a spare PCTV Dual Satellite PCI (DVB-S only) card if you need more (old) hardware to test with... Spec sheet
Smile
sidz
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Junior Member

Posts: 9
Threads: 2
Joined: Apr 2012
#6
2013-10-20, 05:30 PM
Hey Sub,

Update.

Just want to let you know I have installed latest version, and this seems to have fixed the issue. I assume you were able to put the patch in as you noted above.

Much appreciated. Keep up the great work, as I sure you will.

Must be time to (start) for my yearly donation



Sidz

----
Asus M4A78-E, AMD Athlon X4, 6gb RAM, Win 7 64 ultimate, Pinnacle PCTV Dual Sat 40001 (x2), NPVR 3.1.1
sub
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NextPVR HQ, New Zealand
Posts: 106,677
Threads: 767
Joined: Nov 2003
#7
2013-10-20, 05:32 PM
Great - glad you got it working.

Yes, I included a fix for the problem I could see.
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